Supreme Court of California Justia
Docket No. S101003
Cruz v. PacifiCare Health

Filed 4/24/03



IN THE SUPREME COURT OF CALIFORNIA



JOSE E. CRUZ et al.,

Plaintiffs

and

Respondents,

) S101003

v.

Ct.App.

1/2

A093002

PACIFICARE HEALTH SYSTEMS, INC., et al.,)


San

Francisco

Defendants and Appellants.

Super. Ct. No. 307611



In

Broughton v. Cigna Healthplans (1999) 21 Cal.4th 1066 (Broughton),

we held that claims for injunctive relief under the Consumer Legal Remedies Act

(CLRA) designed to protect the public from deceptive business practices were not

subject to arbitration. In this case, we consider whether Broughton is good law in

light of two recent United States Supreme Court cases pertaining to arbitration,

Green Tree Fin. Corp.-Ala. v. Randolph (2000) 531 U.S. 79 (Green Tree) and

Circuit City Stores, Inc. v. Adams (2001) 532 U.S. 105 (Circuit City). We

conclude that it is.

We also consider whether Broughton’s holding on the inarbitrability of

CLRA public injunctions should be extended to include claims to enjoin unfair

competition under Business and Professions Code section 17200 et seq. and to

enjoin misleading advertising under Business and Professions Code section 17500

et seq. We conclude that Broughton should be extended to such claims, at least

under the circumstances of the present case.

1




We further consider whether Broughton should be extended to statutory and

common law claims for equitable monetary relief  for restitution, disgorgement,

and unjust enrichment. We conclude that Broughton should not be thus extended.

I. STATEMENT OF FACTS

In November 1999, plaintiff Jose E. Cruz filed an action against defendants

PacifiCare Health Systems, Inc., and PacifiCare of California, Inc. (collectively

PacifiCare), alleging claims for unfair competition and false advertising in

connection with PacifiCare’s sale, marketing, and rendering of medical services.

In his first amended complaint, Cruz alleged that he was an enrollee in one of the

various health plans PacifiCare offers and operates in California. He also alleged

that “through its misleading and deceptive material representations and

omissions,” PacifiCare has employed a “fraudulent, unlawful, and/or unfair

scheme designed to induce” persons to enroll in its health plans by

“misrepresenting . . . that its primary commitment . . . is to maintain and improve

the quality of healthcare provided.” In fact, Cruz alleged, PacifiCare “has been

aggressively engaged in implementing undisclosed systemic internal policies that

are designed, inter alia, to discourage PacifiCare’s primary care physicians from

delivering medical services and to interfere with the medical judgment of

PacifiCare healthcare providers.” The result of these policies, he alleged, is a

“reduction in the quality of [provided] healthcare” that “is directly contrary to

PacifiCare’s representations.”

Cruz emphasized in his first amended complaint that he “does not challenge

the denial of medical benefits to any enrollee or subscriber,” but “challenges the

manner in which PacifiCare . . . induced persons to subscribe to its Health Plans

. . . by misrepresenting or failing to disclose internal policies that lower the quality

2

of services provided.” Cruz alleged that he was filing the action “in his individual

capacity and on behalf of the general public,” and he sought to represent a class of

“approximately 1.6 million PacifiCare Health Plan enrollees in California.”

Based on these general allegations, Cruz alleged four causes of action. In

the first, he alleged that PacifiCare had violated Business and Professions Code

section 17500 by “engaging in false advertising” that “reduce[d] the quality of

medical services available to . . . enrollees” and “decrease[d] the value of the

[health coverage] for which [they] paid.” To remedy this alleged violation, Cruz

requested “an order enjoining [PacifiCare] from violating [Business and

Professions Code section] 17500 and requiring [it] to disgorge . . . all of [its] ill-

gotten gains and monies wrongfully acquired.” The second cause of action

alleged that in violating various state statutes, PacifiCare had committed an unfair,

unlawful, or fraudulent business act or practice under Business and Professions

Code section 17200 that “reduce[d] the quality of medical services available to”

enrollees and “decrease[d] the value of their respective [h]ealth [p]lans.” To

remedy this alleged violation, Cruz requested “an order enjoining [PacifiCare]

from violating [Business and Professions Code section] 17200 and requiring [it] to

disgorge . . . all of [its] ill-gotten gains and monies wrongfully acquired.” The

third cause of action alleged that PacifiCare’s misrepresentations violated the

CLRA (Civ. Code, § 1770). To remedy this alleged violation, Cruz requested “an

order enjoining [PacifiCare’s] wrongful acts and practices” and requiring that

PacifiCare “make restitution . . . of all monies paid to” it. Cruz also stated his

intent to add a request for actual damages if PacifiCare failed to remedy the

damage from its violation. The fourth cause of action was for unjust enrichment,

and alleged that as a result of PacifiCare’s conduct, enrollees had “receiv[ed] a

lower quality of care than advertised and represented by” PacifiCare. As to

3

remedy, Cruz requested “restitution, refund, or reimbursement of” certain monies

paid by or on behalf of enrollees, and “disgorgement of the excessive and ill-

gotten monies obtained by [PacifiCare] as a result of the unlawful, fraudulent, or

unfair business acts and practices and untrue and misleading advertisements.”

PacifiCare moved for an order compelling Cruz to arbitrate his claims and

staying the action pending completion of arbitration. PacifiCare argued that Cruz,

who obtained health coverage through his employer, was required to arbitrate his

claims under several provisions of the subscriber agreement between his employer

and PacifiCare. PacifiCare relied primarily on paragraph 15.02 of the subscriber

agreement, which provides in part: “ARBITRATION. PACIFICARE USES

BINDING ARBITRATION TO RESOLVE ANY AND ALL DISPUTES

BETWEEN PACIFICARE AND GROUP OR MEMBER, INCLUDING . . .

DISPUTES RELATING TO THE DELIVERY OF SERVICES UNDER THE

PACIFICARE HEALTH PLAN. PACIFICARE, GROUP AND MEMBER

EACH UNDERSTAND AND EXPRESSLY AGREE THAT BY ENTERING

INTO THE PACIFICARE SUBSCRIBER AGREEMENT, PACIFICARE,

GROUP AND MEMBER ARE EACH VOLUNTARILY GIVING UP THEIR

CONSTITUTIONAL RIGHT TO HAVE ALL SUCH DISPUTES DECIDED

IN A COURT OF LAW BEFORE A JURY, AND INSTEAD ARE

ACCEPTING THE USE OF BINDING ARBITRATION.” PacifiCare also

relied on paragraph 7.01.01 of the subscriber agreement, which establishes a

procedure for “Member Appeals not related to quality of care” and provides that a

member who is not satisfied with the outcome of PacifiCare’s internal appeals

process “may . . . submit or request that PacifiCare submit the Appeal to binding

arbitration before the American Arbitration Association” (AAA). Paragraph

7.01.01 also provides: “Upon submission of a dispute to the [AAA], Member and

4

PacifiCare agree to be bound by the rules of procedure and decision of the

[AAA].” Paragraph 7.01.01 concludes by stating: “PACIFICARE AND

MEMBER UNDERSTAND THAT BY ENTERING INTO THIS

AGREEMENT, THEY ARE GIVING UP THEIR CONSTITUTIONAL

RIGHT TO HAVE ANY DISPUTE DECIDED IN A COURT OF LAW

BEFORE A JURY AND INSTEAD ARE ACCEPTING THE USE OF

ARBITRATION.” PacifiCare also relied on Cruz’s signed enrollment form,

which stated that he “agree[d] to and underst[ood]” several terms and conditions,

including: (1) “To be bound by the PacifiCare . . . Subscriber Agreement”; and (2)

that “[a]ny differences between myself . . . and PacifiCare . . . relating to

PacifiCare . . . or its performance are subject to binding arbitration.” Finally,

PacifiCare relied on the member handbook it sent to Cruz, which describes

PacifiCare’s internal appeals process and, for members unsatisfied with the result

of that process, the option of arbitration before the AAA. The member handbook

also states: “MEMBERS UNDERSTAND THAT BY ENROLLING IN

PACIFICARE, THEY AGREE TO GIVE UP THEIR CONSTITUTIONAL

RIGHT TO HAVE ANY DISPUTE DECIDED IN A COURT OF LAW

BEFORE A JURY AND INSTEAD ARE ACCEPTING THE USE OF

ARBITRATION FOR RESOLVING DISPUTES WITH PACIFICARE.”

Cruz opposed PacifiCare’s motion on several grounds. He first argued that

the applicable arbitration provision does not encompass this dispute because the

paragraph in the subscriber agreement requiring arbitration before the AAA

governs appeals “ ‘not related to quality of care’ ” and his complaint “is solely . . .

directed to the ‘quality of care’ provided by PacifiCare.” Second, he argued that

his requests for injunctive relief are inarbitrable under Broughton. Third, he

argued that the arbitration clause is unconscionable. Finally, he argued that

5

because PacifiCare did not enter into any agreement with either him or his

employer, it may not invoke the arbitration clause.

PacifiCare offered several arguments in response. Regarding Cruz’s

contention under Broughton, PacifiCare argued that Broughton prohibits

arbitration only of claims for injunctive relief under the CLRA, and does not

prohibit arbitration of Cruz’s “monetary” claims for disgorgement, restitution and

reimbursement or his request for injunctive relief under Business and Professions

Code sections 17200 and 17500. Regarding the scope of arbitration, PacifiCare

argued that because the language of paragraph 15.02 of the subscriber agreement

requires “BINDING ARBITRATION TO RESOLVE ANY AND ALL

DISPUTES BETWEEN PACIFICARE AND GROUP OR MEMBER” (italics

added), it includes claims related to quality of care. Supporting this interpretation,

PacifiCare asserted, is the fact that “the one example [paragraph 15.02] provides

of a covered dispute—‘allegations against PacifiCare of medical malpractice’—

addresses a claim involving quality of care.” PacifiCare also argued that “even if

‘quality of care’ issues were exempt from arbitration,” Cruz does not raise quality

of care issues, and his claims therefore do not fall within this exemption. Finally,

PacifiCare argued that the arbitration clause was not unconscionable.

The trial court denied PacifiCare’s motion to compel arbitration. It

reasoned that Broughton expressly precludes arbitration of Cruz’s claim for

injunctive relief under the CLRA, and it “extended” Broughton’s reasoning to

claims for injunctive relief under Business and Professions Code sections 17200

and 17500 “by an individual acting as a private attorney general.” The court also

reasoned that Cruz’s claims for disgorgement, restitution, and unjust enrichment

are inarbitrable as essentially equitable remedies distinct from damages. Given

6

these conclusions, the court expressly declined to rule on any of Cruz’s other

objections to PacifiCare’s motion.

The Court of Appeal affirmed, relying on Broughton and rejecting

PacifiCare’s argument that the United States Supreme Court had abrogated

Broughton in subsequent decisions. It also upheld the trial court’s extension of

Broughton to claims for disgorgement and restitution under Business and

Professions Code section 17200 et seq., relying primarily on the public benefit

derived from those remedies and the interrelationship between those remedies and

injunctive relief. The court limited its holding to equitable remedies within the

context of class action claims. Like the trial court, the Court of Appeal did not

consider any of Cruz’s other arguments against arbitration. We then granted

PacifiCare’s petition for review.

II. DISCUSSION

A.

Did Green Tree and Circuit City Overrule Broughton?

PacifiCare

contends that our decision in Broughton, supra, 21 Cal.4th 1066,

holding that injunctive relief claims under the CLRA are inarbitrable, should be

overruled in light of Green Tree, supra, 531 U.S. 79, and Circuit City, supra, 532

U.S. 105. According to PacifiCare, these two post-Broughton decisions, read in

conjunction with earlier United States Supreme Court decisions, make clear that

only Congress—and not state legislatures—may create exceptions to the Federal

Arbitration Act’s (FAA) requirement that arbitration agreements be enforced

according to their terms, and that therefore state courts cannot hold that certain

requests for public injunctive relief are inarbitrable. We disagree.

In

Broughton, we recognized that the United States Supreme Court has

emphasized Congress’s and its own policy in favor of arbitration and, at least since

7

1984, has rejected numerous efforts and arguments by state courts, federal courts

and litigants to declare certain classes of cases not subject to arbitration.

(Broughton, supra, 21 Cal.4th at pp. 1074-1075.) Indeed, we acknowledged the

Supreme Court’s broad statement in its seminal arbitration case, Southland Corp.

v. Keating (1984) 465 U.S. 1, 10, that “ ‘[i]n enacting § 2 of the [FAA], Congress

declared a national policy favoring arbitration and withdrew the power of the

states to require a judicial forum for the resolution of claims which the contracting

parties agreed to resolve by arbitration.’ ” (Broughton, supra, 21 Cal.4th at

p. 1074.)

We nonetheless held that requests for injunctive relief designed to benefit

the public presented a narrow exception to the rule that the FAA requires state

courts to honor arbitration agreements. We reasoned that the Supreme Court has

acknowledged that Congress may “ ‘require a judicial forum for the resolution of

claims which the contracting parties agreed to resolve by arbitration’ ”

(Broughton, supra, 21 Cal.4th at p. 1074, quoting Southland Corp. v. Keating,

supra, 465 U.S. at p. 10), and that “[t]he unsuitability of a statutory claim for

arbitration turns on congressional intent, which can be discovered in the text of the

statute in question, its legislative history or in an ‘ “inherent conflict” between

arbitration and the [statute’s] underlying purposes.’ ” (Broughton, supra, 21

Cal.4th at p. 1075, quoting Gilmer v. Interstate/Johnson Lane Corp. (1991) 500

U.S. 20, 26 (Gilmer).)

We then concluded that there was indeed an inherent conflict between

arbitration and the CLRA’s authorization in Civil Code section 1780,

subdivision(a)(2) for injunctive relief designed to protect the public, e.g., to stop

deceptive business practices. As we stated: “[T]here are two factors taken in

combination that make for an ‘inherent conflict’ between arbitration and the

8

underlying purpose of the CLRA’s injunctive relief remedy. First, that relief is for

the benefit of the general public rather than the party bringing the action.”

(Broughton, supra, 21 Cal.4th at p. 1082.) In reaching this conclusion, we

distinguished requests for public injunctions from other sorts of actions, such as

antitrust suits, in which the public benefit is incidental to the plaintiff’s award of

damages; unlike private suits for damages, in a public injunction action a plaintiff

acts in the purest sense as a private attorney general. (Id. at pp. 1075-1077.)

“Second, the judicial forum has significant institutional advantages over

arbitration in administering a public injunctive remedy, which as a consequence

will likely lead to the diminution or frustration of the public benefit if the remedy

is entrusted to arbitrators.” (Id. at p. 1082.) We reasoned that an arbitrator lacked

the institutional continuity and the appropriate jurisdiction to sufficiently enforce

and, if needed, modify a public injunction. (Id. at p. 1081.)1 We concluded:


1

Justice Chin’s concurring and dissenting opinion finds significant the U.S.

Supreme Court’s holding that a decision of the New York Court of Appeals,
Garrity v. Lyle Stuart, Inc. (1976) 386 N.Y.S.2d 831, prohibiting arbitration of
punitive damages claims, is preempted by the FAA. (Mastrobuono v. Shearson
Lehman Hutton, Inc.
(1995) 514 U.S. 52, 58.) In particular, the opinion points to
the Supreme Court’s implicit rejection of Garrity’s rationale that punitive damage
awards require “rather close judicial supervision” that would be lacking in
arbitration. (Garrity, supra, 386 N.Y.S.2d at p. 834.) Yet it is evident that what
Garrity meant by “judicial supervision” was simply adequate judicial and
appellate review of punitive damage awards, not the ongoing monitoring,
enforcement, and modification that is required of public injunctions. (See id. at p.
835.) As we have recognized, the supposed inadequacy of judicial review of
arbitration awards is not grounds for holding a claim inarbitrable, even when the
arbitration involves a matter of public importance. (Broughton, supra, 21 Cal.4th
at p. 1086.) Moreover, punitive damages, unlike public injunctions, confer a
direct benefit on the plaintiffs seeking them, and are in principle little different
from the treble-damages antitrust awards that we acknowledged in Broughton to
be fully arbitrable. (Id. at pp. 1075-1076.)

9

“Given this inherent conflict, we will presume, absent indications to the contrary,

that the Legislature did not intend that the injunctive relief claims be arbitrated.”

(Id. at p. 1082.) We discerned no such legislative intent. (Ibid.)

We further concluded that denying arbitration in this one area would not

violate the FAA. As we stated: “[A]lthough the court has stated generally that the

capacity to withdraw statutory rights from the scope of arbitration agreements is

the prerogative solely of Congress, not state courts or legislatures (Southland,

supra, 465 U.S. at p. 18), it has never directly decided whether a legislature may

restrict a private arbitration agreement when it inherently conflicts with a public

statutory purpose that transcends private interests. In the present case, as

discussed, we believe there is such an inherent conflict between arbitration and a

statutory injunctive relief remedy designed for the protection of the general public.

Although both California and federal law recognize the important policy of

enforcing arbitration agreements, it would be perverse to extend the policy so far

as to preclude states from passing legislation the purposes of which make it

incompatible with arbitration, or to compel states to permit the vitiation through

arbitration of the substantive rights afforded by such legislation.

“In other terms, our holding does not represent a ‘ “suspicion of arbitration

as a method of weakening the protections afforded in the substantive law to

would-be complainants” . . . “out of step with our current strong endorsement of

the federal statutes favoring this method of resolving disputes” ’ [Citation.]

Rather, it is a recognition that arbitration cannot necessarily afford all the

advantages of adjudication in the area of private attorney general actions, that in a

narrow class of such actions arbitration is inappropriate, and that this

inappropriateness does not turn on the happenstance of whether the rights and

remedies being adjudicated are of state or federal derivation.

10



“Nor does anything in the legislative history of the FAA suggest that

Congress contemplated ‘public injunction’ arbitration within the universe of

arbitration agreements it was attempting to enforce. Indeed, the primary focus of

the drafters of the FAA appears to have been on the utility of arbitration in

resolving ordinary commercial disputes. [Citations.] Although the court has

interpreted the FAA to extend to noncommercial statutory claims, it is doubtful

Congress would have envisioned the extension of the FAA to enforce arbitral

jurisdiction over a public injunction.” (Broughton, supra, 21 Cal.4th at pp. 1083-

1084, fn. omitted.)

The recent United States Supreme Court cases cited by PacifiCare have

little if any bearing on our holding in Broughton. In Circuit City, supra, 532 U.S.

105, the court concluded that section 1 of the FAA, which exempts from the scope

of the FAA “contracts of employment of seamen, railroad employees, or any other

class of workers engaged in foreign or interstate commerce” (9 U.S.C. § 1), did

not exempt most employment contracts. The opinion was principally concerned

with an analysis of the meaning of section 1, not the preemptive scope of section

2. The majority rejected the position of various amici curiae, including attorneys

general of 22 states, who argued that applying the FAA to employment contracts

would interfere with the employment policies of the states. In rejecting this

argument, the court reaffirmed Southland, and declined to “chip away” at that case

by what the majority termed “an unconventional reading” of section 1. (Circuit

City, supra, 532 U.S. at p. 122.) Broughton, of course, was neither predicated on

overruling Southland nor on construing section 1 of the FAA. The Circuit City

court did not address the central question in Broughton  whether public

injunctions were arbitrable. Nor did it shed any further light on the “inherently

incompatible” exception to arbitrability.

11



Still less is Green Tree, supra, 531 U.S. 79, relevant to Broughton. That

case was narrowly focused on the issue of cost sharing in the arbitration of federal

statutory claims. Green Tree’s holding did not concern federal preemption of state

arbitration claims. Nor did its reiteration of Congress’s strong pro-arbitration

policy (id. at p. 92) call Broughton into question. As discussed above, Broughton

takes such a policy as a given. (Broughton, supra, 21 Cal.4th at pp. 1074-1075.)

In sum, nothing that is novel about Green Tree or Circuit City has any

bearing on Broughton. The only parts of these opinions that remotely pertain to

Broughton are recapitulations of familiar themes regarding the importance of

enforcing arbitration agreements and the inability of states to prevent that

enforcement. These were amply considered in Broughton. Moreover, we were

presented in Broughton with extensive argument that CLRA public injunctions

were arbitrable. (See Broughton, supra, 21 Cal.4th at pp. 1088-1103 (dis. opn. of

Chin, J.).) We decline PacifiCare’s invitation to revisit this argument.

B.

Are Injunctions under Business and Professions Code Sections



17200 and 17500 Arbitrable?

PacifiCare contends that even if we affirm our holding in Broughton that

claims for injunctive relief under the CLRA are inarbitrable, the same should not

hold true for injunctive relief claims under the unfair competition law (UCL),

Business and Professions Code section 17200 et seq., and claims of false

advertising under Business and Professions Code section 17500. We disagree

under the circumstances of the present case.

The UCL is intended to proscribe “unfair or fraudulent business act[s] or

practice[s] and unfair, deceptive, untrue or misleading advertising . . . .” (Bus. &

Prof. Code, § 17200.) The law provides that any person engaged in unfair

competition may be enjoined. (Id., § 17203.) Moreover, “[s]tanding to sue under

12

the UCL is expansive . . . . Unfair competition actions can be brought by a public

prosecutor or ‘by any person acting for the interests of itself, its members or the

general public.’ ” (Korea Supply Co. v. Lockheed Martin Corp. ((2003) 29 Cal.4th

1134, 1143 (Korea Supply), quoting Bus. & Prof. Code, § 17204.) The UCL is

intended to protect competitors as well as consumers from unfair practices.

(Tippett v. Terich (1995) 37 Cal.App.4th 1517, 1536.) Thus, there may be

occasions in which the injunctive power of the UCL is used primarily to redress

injuries to competing businesses and only incidentally for the public benefit. (See,

e.g., Cel-Tech Communications, Inc. v. Los Angeles Cellular Telephone Co.

(1999) 20 Cal.4th 163, 188-190.) In Broughton, we declined to decide whether

requests for injunctive relief designed primarily to rectify individual wrongs were

arbitrable. (Broughton, supra, 21 Cal.4th at p. 1080, fn. 5.)

We need not decide whether UCL injunctive relief actions brought by

injured business competitors are arbitrable. In the present case, the request for

injunctive relief is clearly for the benefit of health care consumers and the general

public by seeking to enjoin PacifiCare’s alleged deceptive advertising practices.

The claim is virtually indistinguishable from the CLRA claim that was at issue in

Broughton. (Broughton, supra, 21 Cal.4th at p. 1072 [Broughton sought to enjoin

health care company’s alleged deceptive advertising of its medical services].)

The same is true of Cruz’s request to enjoin PacifiCare’s alleged

misleading advertising under Business and Professions Code section 17500. That

section makes unlawful “untrue or misleading” statements designed to “induce the

public to enter into any obligation” to purchase various goods and services. (Ibid.)

Section 17535 authorizes the enjoining of such statements by various government

officials and members of the public. Cruz’s injunctive relief claim under section

17535 is essentially requesting the same relief for the same reason as is his UCL

13

claim. (See Committee on Children’s Television, Inc. v. General Foods Corp.

(1983) 35 Cal.3d 197, 210 [same false advertising claim may give rise to actions

under the UCL and Bus. & Prof. Code, § 17500].) In other words, Cruz’s action

to enjoin PacifiCare’s alleged deceptive business practices is undertaken for the

public benefit, whether designated as a claim under the CLRA, Business and

Professions Code section 17200 or section 17500: it is designed to prevent further

harm to the public at large rather than to redress or prevent injury to a plaintiff. As

such, for the reasons discussed in Broughton, there is an “ ‘inherent conflict’

between arbitration and the underlying purpose of [those statutes’] injunctive relief

remedy.” (Broughton, supra, 21 Cal.4th at p. 1082.)

We therefore conclude that Cruz’s injunctive relief claim is inarbitrable

unless there are indications of legislative intent to the contrary in the UCL or

Business and Professions Code section 17500. (Broughton, supra, 21 Cal.4th at p.

1082.) We discern no such intent. Business and Professions Code sections 17203

and 17535 both provide that injunctive relief claims are to be brought in “any

court of competent jurisdiction.” (Italics added.) PacifiCare points to certain

features in the CLRA not present in the UCL, such as the CLRA antiwaiver

provision (Civ. Code, § 1751) and the fact that it provides for more extensive

remedies than the UCL or Business and Professions Code section 17500 (Civ.

Code, § 1780). (See Broughton, supra, 21 Cal.4th at p. 1077.) But these were not

the characteristics we relied on in concluding that requests for injunctive relief

under the CLRA are inarbitrable. (Broughton, at p. 1082.) The absence of these

features in the UCL or in Business and Professions Code section 17500 does not

persuade us that the Legislature intended to allow arbitration of public injunctive

14

relief requests under these statutes. We therefore conclude that each of Cruz’s

injunctive relief requests is inarbitrable.2




C.

Are Cruz’s Claims for Restitution and Disgorgement under the UCL

Arbitrable?

PacifiCare contends the Court of Appeal erred in extending Broughton to

hold that claims for restitution and disgorgement under the UCL are inarbitrable.

We agree.

In

Broughton, we held that damages claims under the CLRA are arbitrable,

notwithstanding the fact that such claims vindicate important statutory rights.

After reviewing United States Supreme Court precedent regarding the arbitration

of antitrust and other federal statutory claims, we concluded that such precedent

establishes that “statutory damages claims are fully arbitrable. Such an action is

primarily for the benefit of a party to the arbitration, even if the action incidentally

vindicates important public interests. [Citation.] In the context of statutory

damage claims, the United States Supreme Court has consistently rejected

plaintiffs’ arguments that abbreviated discovery, arbitration’s inability to establish

binding precedent, and a plaintiff’s right to a jury trial render the arbitral forum

inadequate, or that submission of resolution of the claims to arbitration is in any

sense a waiver of the substantive rights afforded by statute. [Citations.] ‘By

agreeing to arbitrate a statutory claim, a party does not forgo the substantive rights


2

We note that the Courts of Appeal that have considered this issue have

reached a similar conclusion. (See Warren-Guthrie v. Health Net (2000) 84
Cal.App.4th 804, 817 [concluding injunctive relief request under Bus. & Prof.
Code, § 17200 inarbitrable under Broughton]; Coast Plaza Doctors Hospital v.
Blue Cross of California
(2000) 83 Cal.App.4th 677, 692 [same]; Groom v. Health
Net
(2000) 82 Cal.App.4th 1189, 1199 [same].)

15

afforded by the statute; it only submits to their resolution in an arbitral, rather than

a judicial, forum.’ ” (Broughton, supra, 21 Cal.4th at p. 1084.)3

Under the UCL, remedies are limited. “A UCL action is equitable in

nature; damages cannot be recovered. [Citation.] . . . ‘[P]revailing plaintiffs are

generally limited to injunctive relief and restitution.’ ” (Korea Supply, supra, 29

Cal.4th at p. 11440.) In the UCL context, an order for restitution is an order

“compelling a UCL defendant to return money obtained through an unfair

business practice to those persons in interest from whom the property was taken,

that is, to persons who had an ownership interest in the property or those claiming

through that person.” (Kraus v. Trinity Management Services, Inc. (2000) 23

Cal.4th 116, 126-127, fn. omitted.)

As we noted in Cortez v. Purolator Air Filtration Products Co. (2000) 23

Cal.4th 163, 173, Civil Code section 3381 defines “damages”: “Every person who

suffers detriment from the unlawful act or omission of another, may recover from

the person in fault a compensation therefor in money, which is called damages.”

We concluded that damages, thus broadly defined, “may include a restitutionary

element.” (Cortez, supra, 23 Cal.4th at p. 174.) Given this overlap, there appears

to be no reason why restitutionary claims, like CLRA claims for damages, should

not be arbitrable. Nothing in Broughton’s functional analysis suggests that the

mere designation of restitution as an equitable remedy makes the request for the


3

In Armendariz v. Foundation Health Psychcare Services, Inc. (2000) 24

Cal.4th 83, 99-113, we held that arbitration of unwaivable statutory claims
pursuant to a mandatory arbitration employment agreement required the
incorporation of certain procedural protections. Cruz does not raise the issue
whether those protections apply in the present context of arbitrating statutory
consumer protection claims, and we do not address this issue.

16

remedy inarbitrable. Moreover, although Cruz argues that restitution under the

UCL accomplishes a public purpose by deterring unlawful conduct, the same

could be said of damages under the CLRA or under various federal statutes. This

deterrent effect is, however, incidental to the private benefits obtained from those

bringing the restitutionary or damages action. (Broughton, supra, 21 Cal.4th at p.

1084.) The Supreme Court has made clear that such actions, notwithstanding the

public benefit, are fully arbitrable under the FAA. (Ibid.)4

The Court of Appeal in the present case expressly limited its holding of

inarbitrability to UCL class action suits. A class action may be primarily for the

public benefit. But public benefit is only one of the factors we identified in

Broughton as weighing in favor of the action’s inarbitrability. (Broughton, supra,

21 Cal.4th at p. 1082.) The other factor, the “institutional advantages” of the

judicial forum over arbitration in the administration of a public injunction, is not

present. (Ibid.) It may be the case that under the UCL, a class action would allow

for disgorgement into a fluid recovery fund and distribution by various means.

(See Kraus, supra, 23 Cal.4th at pp. 127, 137; Korea Supply, supra, 29 Cal.4th at

p. 1148, fn. 6.) But the establishment of such a fund and the distribution of its

proceeds does not present the same order of institutional difficulty as does the

maintenance of a permanent statewide injunction requiring judicial supervision.

4

We note that the language authorizing restitution for misleading advertising

practices under Business and Professions Code section 17535 is virtually identical
to the language authorizing restitution found in section 17203 under the UCL.
Both provisions declare that a “court may make such orders or judgments” as
“may be necessary to restore to any person in interest any money or property, real
or personal, which may have been acquired by” the business practices made
unlawful by the statute in question. We therefore assume, at least on the issue of
arbitrability, that section 17535 should be construed the same way as section
17203.

17

We agree with the one published case on this issue that “[u]nlike a public

injunction, disgorgement of funds does not need to be continuously monitored

because its object is limited in time and scope. Once the profits to be disgorged

and the recipients of those funds are identified, there is no need for long term

modification and correction necessitating judicial supervision. Therefore, . . .

disgorgement of funds is essentially the same as awarding money damages, and

within the power of the arbitrators to award. [T]here is no ‘inherent conflict’

between this remedy and arbitration.” (Arriaga v. Cross Country Bank (S.D.Cal.

2001) 163 F.Supp.2d 1189, 1197.)

Moreover, in this state we recognize classwide arbitration as a means of

bringing collective legal action by parties bound to an arbitration agreement.

(Keating v. Superior Court (1982) 31 Cal.3d 584, 612-613, overruled on other

grounds in Southland, supra, 465 U.S. 1; Blue Cross of California v. Superior

Court (1998) 67 Cal.App.4th 42.) Without addressing questions not before us, we

anticipate that courts may find it appropriate to become involved in supervising

the equitable distribution of assets resulting from a class recovery, assuming

entitlement to such recovery has been established. But we foresee that they would

be able to do so without becoming involved in the merits of the underlying

dispute. The same cannot be said for the supervision, continued enforcement, and

modification of a public injunction, wherein judicial involvement would appear to

be both inevitable and desirable. (See Broughton, supra, 21 Cal.4th at pp. 1080-

1082.)5

5

We note that the United States Supreme Court has recently granted a writ

of certiorari in a case that may decide the validity of classwide arbitration when
class action is not provided for in the arbitration agreement. (Green Tree Fin.
Corp. v. Bazzle
, cert. granted Jan. 15, 2003, No. 02-634, __U.S. __ [123 S.Ct.


(footnote continued on next page)

18



Amici Curiae Trial Lawyers for Public Justice et al. argue that a recent

United States Supreme Court case, Equal Employment Opportunity Commission v.

Waffle House, Inc. (2002) 534 U.S. 279, supports their position that all UCL

claims are inarbitrable. In Waffle House, the Supreme Court majority held that the

EEOC may sue employers not only when it seeks to enjoin discriminatory

employment practices, but also for victim-specific relief, such as reinstatement and

back pay, even when the employee on whose behalf it is acting is a party to a

binding arbitration agreement. The court reasoned that the EEOC was neither a

party to the arbitration agreement nor a mere proxy for the employee on whose

behalf the action was brought, but rather an agency charged by Congress with the

vindication of the public interest. (Id. at pp. 288-291.) The court noted their

conclusion might have differed if the EEOC could prosecute the action without the

employee’s consent, or if the employee had the final say in the EEOC’s prayer for

relief. (Id. at p. 291.) The three-person dissent agreed with the majority that the

EEOC was not bound by employee arbitration agreements when it pursued

non-victim-specific relief, but would have held that it was prevented by the

arbitration agreement from bringing an action for victim-specific relief on those

employees’ behalf. (Id. at p. 298 (dis. opn. of Thomas, J.).)



(footnote continued from previous page)

817].) The unavailability of classwide arbitration would not alter our conclusion
in the present case. As the Supreme Court has stated in rejecting the argument that
the unavailability of classwide relief is grounds for not enforcing an arbitration
agreement: “ ‘[E]ven if the arbitration could not go forward as a class action or
class relief could not be granted by the arbitrator, the fact that [a statute] provides
for the possibility of bringing a collective action does not mean that individual
attempts at conciliation were intended to be barred.’ ” (Gilmer, supra, 500 U.S. at
p. 32.)

19



Amici curiae compare the private attorney general action brought under

Business and Professions Code section 17024 with an action brought by the

EEOC, and argue that anyone acting in a private attorney general capacity should

not be bound by an arbitration agreement. But in light of the United States

Supreme Court’s strong presumption in favor of enforcing arbitration agreements

reviewed above, we do not read Waffle House as permitting a party to an

arbitration agreement to evade its contractual obligation to settle its own

restitutionary claims through arbitration merely by acting as a representative on

behalf of other similarly situated claimants.6

We therefore conclude that Cruz’s actions for restitution and/or

disgorgement, whether brought as an individual or as a class action, are

arbitrable.7 By the same logic, his common law claim for unjust enrichment,

6

Although we do not agree with amici curiae that Waffle House requires us

to extend Broughton, neither do we agree with Justice Chin’s concurring and
dissenting opinion that the former case requires us to overrule the latter. (Conc. &
dis. opn. of Chin, J., post, at p. 18.) As we have discussed, Waffle House
recognizes that the EEOC’s action on behalf of parties to an arbitration agreement
in order to vindicate the public interest is not confined to injunctions, but can
encompass the full range of victim-specific relief. But it does not follow, either
logically or intuitively, that all forms of relief must therefore be arbitrable for
private parties bound by arbitration agreements. For reasons explained above, and
in Broughton, we hold that for consumers bound by arbitration agreements, public
injunctions are inarbitrable. Nothing in Waffle House contradicts or calls into
question that conclusion. If anything, Waffle House suggests the Supreme Court’s
agreement that a party acting entirely on behalf of the public  in the EEOC’s
case in all of its actions and in Cruz’s case when he pursues a public injunction 
acts beyond the scope of any arbitration agreement.
7

The question whether someone who is not a party to an arbitration

agreement may bring a representative action pursuant to Business and Professions
Code section 17204 for restitution on behalf of injured consumers who are parties
to the arbitration agreement is one that is not before us, and about which we
express no opinion.

20

which is essentially an action for restitution (see Lauriedale Associates Ltd. v.

Wilson (1992) 7 Cal.App.4th 1439, 1448), is also arbitrable.

Finally, we note that when there is a severance of arbitrable from

inarbitrable claims, the trial court has the discretion to stay proceedings on the

inarbitrable claims pending resolution of the arbitration. (Code Civ. Proc.,

§ 1281.4; Madden v. Kaiser Foundation Hospitals (1976) 17 Cal.3d 699, 714.)

We agree with the Court of Appeal in Coast Plaza Doctors Hospital v. Blue Cross

of California, supra, 83 Cal.App.4th at page 693, that such a stay is generally in

order under these circumstances. “A stay is appropriate where ‘[i]n the absence of

a stay, the continuation of the proceedings in the trial court disrupt the arbitration

proceedings and can render them ineffective.’ ” (Ibid.)8


8

In his brief, Cruz argues for the first time that under an FAA exemption

established by the federal McCarran-Ferguson Act (15 U.S.C. § 1011 et seq.), the
FAA does not apply to the arbitration agreement in this case. We decline to
address this argument because Cruz failed to raise it below. (See Cal. Rules of
Court, rule 29(b)(1); People v. Slayton (2001) 26 Cal.4th 1076, 1083.)

21

III. DISPOSITION

Although Cruz’s monetary equitable relief claims are not inherently

inarbitrable, he contends, as noted, that the arbitration agreement should not be

enforced for other reasons, such as because his claims are outside the scope of the

arbitration agreement and because the agreement is unconscionable. The trial

court, holding all of the claims inarbitrable per se, did not address these

contentions. These objections to arbitration may be reasserted on remand.

The judgment of the Court of Appeal is affirmed in part and reversed in

part, and the cause is remanded for further proceedings consistent with this

opinion.

MORENO, J.

WE CONCUR: GEORGE, C. J.
KENNARD,

J.

* REARDON, J.





*

Honorable Timothy A. Reardon, Associate Justice of the Court of Appeal,

First Appellate District, Division Four, assigned by the Chief Justice pursuant to
article VI, section 6 of the California Constitution.

22










CONCURRING AND DISSENTING OPINION BY BAXTER, J.




The Federal Arbitration Act (9 U.S.C. § 1 et seq. (FAA)) evinces a supreme

and preemptive federal policy favoring the enforcement of arbitration agreements

involving interstate commerce. In Broughton v. Cigna Healthplans (1999) 21

Cal.4th 1066 (Broughton), this court articulated the principle that, notwithstanding

the FAA, California may act in contravention of that policy by requiring a judicial

forum for public injunction requests that parties contracting in interstate commerce

have agreed to resolve by arbitration. There we held that claims by one party

against another for public injunctive relief under our state’s Consumer Legal

Remedies Act (CLRA) were inarbitrable despite the parties’ agreement to arbitrate

all their disputes.

I joined the majority opinion in Broughton, supra, 21 Cal.4th 1066. But as

Justice Chin cogently and compellingly explains in his concurring and dissenting

opinion herein, Broughton’s reasoning has been undermined by three subsequent

decisions of the United States Supreme Court: Equal Employment Opportunity

Commission v. Waffle House, Inc. (2002) 534 U.S. 279; Circuit City Stores, Inc. v.

Adams (2001) 532 U.S. 105; and Green Tree Fin. Corp.-Ala. v. Randolph (2000)
531 U.S. 79. Accordingly, while I concur fully in the majority’s conclusion here

that plaintiff Jose Cruz’s claims for restitution, disgorgement, and unjust

enrichment are arbitrable pursuant to the parties’ agreement, I cannot join in its

1

determination to follow and extend Broughton to bar arbitration of plaintiff’s

requests for injunctive relief under the CLRA, the unfair competition law (UCL)

(Bus. & Prof. Code, § 17200 et seq.), and Business and Professions Code section

17500.

Not only do the recent Supreme Court authorities cast grave doubt on

Broughton’s legal analysis and conclusion, but as Justice Chin also points out,

claims under the UCL are easily alleged in the context of business activities.

(Conc. & dis. opn. of Chin, J., post, at pp. 23-24.) Therefore, extending

Broughton to UCL injunctive relief requests will surely frustrate the legitimate

contract expectations of a great many who seek to secure the benefits of a

nonjudicial forum for resolving their disputes. Indeed, virtually every lawsuit

involving a business entity will be subject to compounded costs and delayed

resolution of claims when bifurcated litigation of the suit proceeds one part after

the other in dual fora: first, an arbitration proceeding in which any UCL-based

restitution, disgorgement, and unjust enrichment claims and any non-UCL

damages claims are resolved; and second, a judicial action in which the UCL

claims seeking public injunctive relief are litigated. (See maj. opn., ante, at p. 21.)

This additional consideration is a paramount one that further contributed to my

reevaluation of Broughton.

For all the foregoing reasons, I hereby dissent from the majority’s decision

that plaintiff’s requests for injunctive relief are inarbitrable.

BAXTER, J.

2












CONCURRING AND DISSENTING OPINION BY CHIN, J.



I concur in the majority’s holding that the claims of plaintiff Jose Cruz for

restitution, disgorgement, and unjust enrichment are arbitrable. However, I dissent

from the majority’s decision to follow and extend Broughton v. Cigna Healthplans

(1999) 21 Cal.4th 1066 (Broughton), in holding that Cruz’s requests for injunctive

relief under the Consumer Legal Remedies Act (CLRA) (Civ. Code, § 1750 et

seq.), the Unfair Competition Law (UCL) (Bus. & Prof. Code, § 17200 et seq.),

and Business and Professions Code section 17500 are not arbitrable. Broughton’s

holding that CLRA claims for so-called public injunctive relief are not arbitrable is

inconsistent and incompatible with the United States Supreme Court’s binding

construction of the Federal Arbitration Act (FAA) (9 U.S.C. § 1 et seq.) in three

post-Broughton decisions: Circuit City Stores, Inc. v. Adams (2001) 532 U.S. 105

(Circuit City), Equal Employment Opportunity Commission v. Waffle House, Inc.

(2002) 534 U.S. 279, 294-296 (Waffle House), and Green Tree Financial Corp.-

Alabama v. Randolph (2000) 531 U.S. 79 (Green Tree). Moreover, given the ease

with which a plaintiff may allege a claim under the UCL, the majority’s extension

of Broughton to UCL claims destroys the enforceability of arbitration agreements

and eviscerates the public policy—expressly established by both the California

Legislature and the United States Congress—that strongly favors enforcement of

arbitration agreements according to their terms. Finally, the majority sacrifices

this public policy for no good reason; even if we hold an individual plaintiff to his

or her agreement to arbitrate, under this court’s prior construction of the UCL, the

1



Attorney General of California and any other California citizen who has not signed

an arbitration agreement may bring a court action for injunctive relief to protect

the public and vindicate the public interest in enforcement of the statutes here in

question.

I. THE FAA PREEMPTS STATE LAWS THAT LIMIT THE ENFORCEABILITY OF

ARBITRATION AGREEMENTS.

In enacting the FAA, Congress “intended to ‘revers[e] centuries of judicial

hostility to arbitration agreements,’ [citation], by ‘plac[ing] [them] “upon the same

footing as other contracts.” ’ ” (Shearson/American Express Inc. v. McMahon

(1987) 482 U.S. 220, 225-226.) Section 2 of the FAA provides: “A written

provision in . . . a contract evidencing a transaction involving [interstate]

commerce to settle by arbitration a controversy thereafter arising out of such

contract or transaction, . . . shall be valid, irrevocable, and enforceable, save upon

such grounds as exist at law or in equity for the revocation of any contract.” (9

U.S.C. § 2.) This provision “requires courts to enforce privately negotiated

agreements to arbitrate, like other contracts, in accordance with their terms” (Volt

Info. Sciences v. Leland Stanford Jr. U. (1989) 489 U.S. 468, 478 (Volt)), and

“mandates enforcement of agreements to arbitrate,” even if they include “statutory

claims.” (Shearson, supra, 482 U.S. at p. 226.) “The ‘liberal federal policy

favoring arbitration agreements, [citation], manifested by this provision and the

[FAA] as a whole, is at bottom a policy guaranteeing the enforcement of private

contractual arrangements: the [FAA] simply ‘creates a body of federal substantive

law establishing and regulating the duty to honor an agreement to arbitrate.’

[Citation.]” (Mitsubishi Motors v. Soler Chrysler-Plymouth (1985) 473 U.S. 614,

625, fn. omitted.)

The United States Supreme Court has demonstrated the primacy and scope

of this duty by repeatedly invalidating, under the supremacy clause of the federal

2



Constitution, state laws that attempt to limit the enforceability of arbitration

agreements.1 In invalidating these state laws, the high court has explained that

section 2 of the FAA “ ‘is a congressional declaration of a liberal federal policy

favoring arbitration agreements, notwithstanding any state substantive or

procedural policies to the contrary.’ ” (Perry, supra, 482 U.S. at p. 489, italics

added.) According to the court, in enacting section 2 of the FAA, Congress

“withdrew the power of the states to require a judicial forum for the resolution of

claims which the contracting parties agreed to resolve by arbitration” (Southland,

supra, 465 U.S. at p. 10) in order “to foreclose state legislative attempts to

undercut the enforceability of arbitration agreements.” (Id. at p. 16, fn. omitted.)

Thus, “the FAA ensures” that an agreement to arbitrate specified claims “will be

enforced according to its terms even if a rule of state law would otherwise exclude

such claims from arbitration.” (Mastrobuono, supra, 514 U.S. at p. 58, italics

added.) “[A]ny . . . state policy” that purports to invalidate an arbitration clause in

a contract that is otherwise enforceable under state law is “unlawful, for that kind

of policy would place arbitration clauses on an unequal ‘footing,’ directly contrary

to the [FAA’s] language and Congress’ intent. [Citation.]” (Allied-Bruce, supra,

513 U.S. at p. 281, italics added.) In short, under the high court’s binding

construction of federal law, “the FAA pre-empts state laws which ‘require a

1

Mastrobuono v. Shearson Lehman Hutton, Inc. (1995) 514 U.S. 52, 58

(Mastrobuono) (FAA preempts New York prohibition against arbitrating punitive
damages); Allied-Bruce Terminix Cos., Inc. v. Dobson (1995) 513 U.S. 265, 268-
277 (Allied-Bruce) (FAA preempts Alabama statute making predispute arbitration
agreements unenforceable); Perry v. Thomas (1987) 482 U.S. 483, 489 (Perry)
(FAA preempts California statute prohibiting arbitration of wage collection
actions); Southland Corp. v. Keating (1984) 465 U.S. 1, 10 (Southland) (FAA
preempts California statute prohibiting arbitration of claims under the California
Franchise Investment Law).

3



judicial forum for the resolution of claims which the contracting parties agreed to

resolve by arbitration.’ [Citation.]” (Volt, supra, 489 U.S. at p. 478.)

Accordingly, “state courts cannot apply state statutes that invalidate arbitration

agreements” to which the FAA applies.2 (Allied-Bruce, supra, 513 U.S. at p. 272.)

II. BROUGHTON MANUFACTURES AN EXCEPTION TO THE RULE OF FAA

PREEMPTION.


In

Broughton, the plaintiffs sued a defendant that had provided them with

health care coverage. (Broughton, supra, 21 Cal.4th at p. 1072.) They alleged in

part that the defendant had violated the CLRA by deceptively advertising the

quality of medical services provided under its health plan. (Broughton, supra, 21

Cal.4th at p. 1072.) They requested actual damages, punitive damages, and an

order enjoining the defendant’s deceptive conduct. (Ibid.) The defendant moved

to compel arbitration, relying on a mandatory arbitration clause in its combined

evidence of coverage and disclosure form. (Id. at p. 1072.) The superior court

denied the motion as to the CLRA claim. (Ibid.)

In a closely divided decision, a four-justice majority of this court affirmed

the superior court’s decision insofar as it declined to order arbitration of the

plaintiffs’ request for an injunction under the CLRA. (Broughton, supra, 21

Cal.4th at pp. 1073-1084.) The majority opinion in Broughton concluded the


2

States “may,” however, “regulate contracts, including arbitration clauses,

under general contract law principles,” and thus “may invalidate an arbitration
clause ‘upon such grounds as exist at law or in equity for the revocation of any
contract.’ [Citation.]” (Allied-Bruce, supra, 513 U.S. at p. 281.) “Thus state law,
whether of legislative or judicial origin, is applicable if that law arose to govern
issues concerning the validity, revocability, and enforceability of contracts
generally. A state-law principle that takes its meaning precisely from the fact that
a contract to arbitrate is at issue does not comport with this requirement of [the
FAA]. [Citations.]” (Perry, supra, 482 U.S. at p. 492, fn. 9.)

4



California Legislature “did not intend” that requests under the CLRA for “this type

of injunctive relief . . . be arbitrated.” (Id. at p. 1080.) This conclusion rested on

“two factors.” (Id. at p. 1082.) First, according to Broughton, “the evident

purpose of the [CLRA’s] injunctive relief provision . . . is . . . to remedy a public

wrong” and to protect “the general public” from “being victimized by the same

deceptive practices as the plaintiff suffered,” not to “compensat[e]” the plaintiff

who brings and pursues the CLRA claim. (Id. at p. 1080.) “In other words,”

Broughton continued, “the plaintiff in a CLRA damages action is playing the role

of a bona fide private attorney general. [Citation.]” (Ibid.) Second, Broughton

found that private arbitration is “inherent[ly] unsuitabl[e] . . . as a means of

resolving” CLRA injunction requests. (Id. at p. 1088.) Broughton based this

finding on the view that “private arbitration” has several “institutional

shortcomings . . . in the field of such public injunctions,” specifically: (1)

arbitrators are not “accountable to the public”; (2) “continuing supervision of an

injunction” is problematic because arbitrators “are not necessarily bound by earlier

decisions of other arbitrators in the same case” and are “unconstrained by judicial

review”; (3) “an arbitration award does not have collateral estoppel effect in favor

of nonparties to an arbitration unless the arbitral parties so agree”; and (4)

“modification or vacation of [arbitral] injunctions involves the cumbersome

process of initiating a new arbitration proceeding.” (Id. at p. 1081.) According to

Broughton, these “two factors taken in combination . . . make for an ‘inherent

conflict’ between arbitration and the underlying purpose of the CLRA’s injunctive

relief remedy.” (Id. at p. 1082.) Based on this “inherent conflict,” Broughton

“presume[d] . . . the Legislature did not intend that [CLRA] injunctive relief

claims be arbitrated,” and found no “indications” of a contrary legislative intent to

overcome this presumption. (Ibid.) In reaching this conclusion, Broughton held

that despite the express statutory declaration in Code of Civil Procedure section

1281 that arbitration agreements are “valid, enforceable and irrevocable, save

5



upon such grounds as exist for the revocation of any contract,” the Legislature

“may express its intention to make a statutory right inarbitrable . . . implicitly in

those rare circumstances in which the fulfillment of the statutory purpose

inherently conflicts with arbitration.” (Broughton, supra, 21 Cal.4th at p. 1082,

fn. 7.)

Broughton next found that this construction of the CLRA, although

invalidating agreements to arbitrate CLRA injunction requests, did not violate the

FAA. (Broughton, supra, 21 Cal.4th at pp. 1082-1084.) Relying on Gilmer v.

Interstate/Johnson Lane Corporation (1991) 500 U.S. 20 (Gilmer), Broughton

concluded that despite the FAA, a court may invalidate an arbitration agreement if

it finds, based on an “ ‘inherent conflict’ ” between arbitration and a state statutory

right or remedy, that the state legislature intended to prohibit arbitration of claims

involving that state right or remedy. (Broughton, supra, 21 Cal.4th at pp. 1082-

1083.) Broughton acknowledged that the high court had “recognize[d] an

‘inherent conflict’ exception” to the FAA only with respect to “federal statutory

claims,” and that Gilmer and the other high court cases discussing that exception

“occurred in the context of an inquiry into whether Congress had intended federal

statutory claims to be exempt from arbitration.” (Ibid., first italics added.) Citing

Southland, Broughton also recognized that “the [high] court has stated generally

that the capacity to withdraw statutory rights from the scope of arbitration

agreements is the prerogative solely of Congress, not state courts or legislatures

[citation] . . . .” (Broughton, supra, 21 Cal.4th at p. 1083.) Nevertheless,

according to Broughton, the high court’s FAA preemption decisions “ha[d] never

directly decided whether a legislature may restrict a private arbitration agreement

when it inherently conflicts with a public statutory purpose that transcends private

interests.” (Ibid.) Broughton also reasoned that “it would be perverse to extend

the policy [of the FAA] so far as to preclude states from passing legislation the

purposes of which make it incompatible with arbitration . . . .” (Ibid.) Finally,

6



Broughton reasoned that the “inappropriateness” of arbitration as a means for

resolving certain “private attorney general actions . . . does not turn on the

happenstance of whether the rights and remedies being adjudicated are of state or

federal derivation.” (Ibid.) Broughton thus concluded that notwithstanding the

high court’s pronouncement that “the FAA pre-empts state laws which ‘require a

judicial forum for the resolution of claims which the contracting parties agreed to

resolve by arbitration’ ” (Volt, supra, 489 U.S. at p. 478), state legislatures and

state courts may require a judicial forum for public injunction requests that

contracting parties have agreed to resolve by arbitration.

Though invalidating agreements to arbitrate CLRA injunction requests,

Broughton also held that agreements to arbitrate CLRA claims for damages are

enforceable, “at least to the extent the FAA governs such claims.” (Broughton,

supra, 21 Cal.4th at p. 1084.) Broughton stated that the CLRA “might be

interpreted” as requiring that CLRA damage claims “be resolved solely in a

judicial forum.” (Ibid.) However, Broughton also explained: “[A]s [the high

court’s decisions] make clear, statutory damages claims are fully arbitrable [under

the FAA]. Such an action is primarily for the benefit of a party to the arbitration,

even if the action incidentally vindicates important public interests. [Citation.] In

the context of statutory damage claims, the [high court] has consistently rejected

[the] arguments that abbreviated discovery, arbitration’s inability to establish

binding precedent, and a plaintiff’s right to a jury trial render the arbitral forum

inadequate, or that submission of resolution of the claims to arbitration is in any

sense a waiver of the substantive rights afforded by statute. [Citations.] ‘By

agreeing to arbitrate a statutory claim, a party does not forgo the substantive rights

afforded by the statute; it only submits to their resolution in an arbitral, rather than

a judicial, forum.’ [Citation.]” (Ibid.) “Thus,” in order to make the CLRA

“consistent with the FAA,” Broughton “interpret[ed] the CLRA as permitting

7



arbitration of damages claims, at least to the extent the FAA governs such claims.”

(Ibid.)

III. THE HIGH COURT’S POST-BROUGHTON DECISIONS REQUIRE THAT WE

OVERRULE BROUGHTON.




Since we decided Broughton, the high court has issued three relevant

arbitration decisions. The high court’s statements in these three decisions require

us to overrule Broughton’s holding that California may prohibit enforcement of

agreements to arbitrate CLRA requests for public injunctions.

The first decision—Circuit City—directly refutes one of Broughton’s

critical premises: that Gilmer’s “inherent conflict” exception to the FAA may

apply based on the intent of a state legislature—as opposed to Congress—and that

a state legislature therefore may, notwithstanding the FAA, prohibit enforcement

of an arbitration agreement where the legislature concludes that arbitration

inherently conflicts with a statutory right or remedy. In Circuit City, the high

court construed the FAA to apply to “all contracts of employment” except those of

“transportation workers.” (Circuit City, supra, 532 U.S. at p. 109.) Opposing this

conclusion, “[v]arious amici, including the attorneys general of 22 States,” argued

that this broad construction of the FAA would “intrude[] upon the policies of the

separate States” by “effect[ively] pre-empt[ing] . . . state employment laws [that]

restrict or limit the ability of employees and employers to enter into arbitration

agreements.” (Id. at pp. 121-122.) Amici curiae contended “that States should be

permitted, pursuant to their traditional role in regulating employment

relationships, to prohibit employees . . . from contracting away their right to

pursue state-law discrimination claims in court.” (Id. at p. 122.) The high court

responded that under Gilmer, arbitration agreements in employment contracts “can

be enforced under the FAA without contravening the policies of congressional

enactments giving employees specific protection against discrimination prohibited

by federal law.” (Circuit City, supra, 532 U.S. at p. 123, italics added.) As for the

8



policies of state laws, the court found them irrelevant under Southland’s holding

“that Congress intended the FAA . . . to pre-empt state antiarbitration laws to the

contrary. [Citation.]” (Circuit City, supra, 532 U.S. at p. 122; see also id. at p.

112 [Southland held that the FAA is “preemptive of state laws hostile to

arbitration”].) The court also declared that courts may “not chip away at

Southland by indirection.” (Circuit City, supra, 532 U.S. at p. 122.) Thus, Circuit

City holds that we may not, as Broughton did, chip away at Southland by applying

Gilmer’s exemption analysis, including the “inherent conflict” exception, based on

the intent or policies of a state legislature. Under Circuit City, only “the policies

of congressional enactments” are relevant to this analysis; state policies are simply

irrelevant unless, as the FAA provides, they establish grounds as exist at law or in

equity for the revocation of any contract. (Circuit City, supra, 532 U.S. at p. 123,

italics added.)

Circuit City also undermines Broughton’s analysis and conclusion in

another important respect. As I have explained, amici curiae in Circuit City

argued for a construction of the FAA that would leave states free to prohibit

employees from contracting away their right to a judicial forum for resolving

discrimination claims under state law. (Circuit City, supra, 532 U.S. at pp. 121-

122.) In rejecting this argument, the high court reasoned in part that amici curiae’s

construction would enable states to deprive parties of the “real benefits to the

enforcement of arbitration provisions.” (Id. at pp. 122-123.) “Arbitration,” the

court explained, “allow[s] parties to avoid the costs of litigation. . . . These

litigation costs . . . would be compounded by the difficult choice-of-law questions

that are often presented in disputes arising from the employment relationship

[citation], and the necessity of bifurcation of proceedings in those cases where

state law precludes arbitration of certain types of employment claims but not

others.” (Id. at p. 123.) The court also explained that amici curiae’s construction

would produce “considerable complexity and uncertainty” regarding “the

9



enforceability of arbitration agreements in employment contracts,” which “would

call into doubt the efficacy of alternative dispute resolution procedures adopted by

many of the Nation’s employers, in the process undermining the FAA’s

proarbitration purposes and ‘breeding litigation from a statute that seeks to avoid

it.’ [Citation.]” (Ibid.) As both Broughton and the case now before us amply

demonstrate, Broughton’s holding produces precisely these effects; it deprives

parties of the benefits of arbitration, necessitates bifurcated proceedings and

compounds litigation costs, and creates both complexity and uncertainty regarding

the enforceability of arbitration agreements, thereby placing in doubt arbitration’s

efficacy as an alternative dispute resolution procedure, “undermining the FAA’s

proarbitration purposes and ‘breeding litigation from a statute that seeks to avoid

it.’ [Citation.]” (Circuit City, supra, 532 U.S. at p. 123.)

The majority here errs in asserting that because Circuit City “was

principally concerned with” the construction of section 1 of the FAA, whereas

Broughton involved “the preemptive scope of section 2,” Circuit City has “little if

any bearing on” Broughton. (Maj. opn., ante, at p. 11.) First and foremost, as I

have explained, Circuit City expressly relied on “the preemptive scope of section

2” (maj. opn., ante, at p. 11) in rejecting the argument that the high court should

construe the FAA so as to leave states free to implement their own “policies”

regarding the nonarbitrability of discrimination claims under state law. (Circuit

City, supra, 532 U.S. at pp. 121-122.) Again, the high court found the argument

foreclosed by Southland’s holding—reaffirmed in Allied-Bruce—that section 2 of

the FAA “pre-empt[s] state antiarbitration laws.” (Circuit City, supra, 532 U.S. at

p. 122.) Second, the high court based its construction of section 1 on the language

and judicial construction of section 2. Regarding the former, the court contrasted

the expansive language of section 2 with the narrower language of section 1.

(Circuit City, supra, 532 U.S. at pp. 115, 117-118.) Regarding the latter, the court

explained that the plaintiff’s broad reading of section 1 was inconsistent with the

10



court’s “expansive reading of § 2.” (Circuit City, supra, 532 U.S. at p. 119.) The

court reasoned that the plaintiff’s construction of section 1 would deprive parties

of the arbitration benefits that section 2 confers and, by creating “considerable

complexity and uncertainty” regarding “the enforceability of arbitration

agreements,” would “undermin[e]” section 2’s “proarbitration purposes.” (Circuit

City, supra, 532 U.S. at p. 123.) The court also explained that “it would be

incongruous to adopt” a reading of section 1 that would “undo” the broad

“coverage in § 2” that “implement[s] proarbitration policies.” (Circuit City, supra,

532 U.S. at p. 122.) Third, the plaintiff’s argument in Circuit City regarding

section 1 was premised on the high court’s “construction of § 2’s coverage

provision.” (Circuit City, supra, 532 U.S. at p. 114.) Fourth, and finally, before

even discussing the scope of section 1, the high court considered, and rejected, the

plaintiff’s argument regarding the “construction of § 2,” i.e., that section 2 of the

FAA did not apply because “ ‘an employment contract is not a ‘contract

evidencing a transaction involving interstate commerce’ ” within the meaning of

section 2. (Circuit City, supra, 532 U.S. at p. 113.) Thus, the majority errs in

asserting that section 2 of the FAA—and specifically its “preemptive scope” (maj.

opn., ante, at p. 11)—were not critical components of the high court’s opinion in

Circuit City.

The majority also errs in asserting that Circuit City does not “shed any

further light on the ‘inherently incompatible’ exception to arbitrability.” (Maj.

opn., ante, at p. 12.) In Circuit City, the attorneys general essentially argued that

arbitration is inherently incompatible with state statutes that “prohibit employees

. . . from contracting away their right to pursue state-law discrimination claims in

court,” and that requiring arbitration of these claims would “intrude[] upon the

policies of the separate States” reflected in these statutes. (Circuit City, supra, 532

U.S. at pp. 121-122.) As I have explained, in rejecting this argument, the court

held that whereas Gilmer—which sets forth the inherent conflict analysis

11



Broughton adopted—“involved a federal statute” and thus governs enforcement of

agreements to arbitrate claims under federal law (Circuit City, supra, 532 U.S. at

pp. 123-124), enforcement of agreements to arbitrate claims under state law is

both governed and required by Southland’s holding that the FAA “pre-empt[s]

state antiarbitration laws.” (Id. at p. 122.) Thus, Circuit City establishes that an

exception to the FAA may not be based on a state’s view that arbitration is

inherently incompatible with some state policy.

In this regard, Circuit City is consistent with another high court decision

that Broughton completely ignored: Mastrobuono. There, the high court held that

the FAA preempts a New York rule prohibiting an arbitrator from awarding

punitive damages even where an arbitration agreement authorizes the award.

(Mastrobuono, supra, 514 U.S. at pp. 53-58.) New York established this rule

based on its view that punitive damages are exemplary social remedies intended to

punish and deter, not to compensate, and that as a matter of strong public policy,

only the state—and not private arbitrators—may wield the power to punish.

(Garrity v. Lyle Stuart, Inc. (1976) 386 N.Y.S.2d 831, 832-835 (Garrity).)

According to the state’s highest court, New York’s public policy requires “ ‘rather

close judicial supervision’ ” in the administration of this public penal sanction and,

contrary to this public policy, “ ‘there [is] no effective judicial supervision over

punitive awards in arbitration.’ ” (Id. at p. 834.) In finding that the FAA preempts

the New York rule, the high court explained that under its prior decisions, “if

contracting parties agree to include claims for punitive damages within the issues

to be arbitrated, the FAA ensures that their agreement will be enforced according

to its terms even if a rule of state law would otherwise exclude such claims from

arbitration.” (Mastrobuono, supra, 514 U.S. at p. 58, italics added.) Therefore,

“in the absence of contractual intent to the contrary, the FAA would pre-empt the

[New York] rule,” despite its basis in the state’s public policy. (Mastrobuono,

supra, 514 U.S. at p. 59.) According to the high court, the question thus came

12



“down to what the contract”—not New York law—“ha[d] to say about the

arbitrability of [the] claim for punitive damages.” (Id. at p. 58, italics added.) The

court found that “[a]t most,” one contractual provision “introduce[d] an ambiguity

into an arbitration agreement that would otherwise allow punitive damages

awards.” (Id. at p. 62.) Explaining that the FAA requires resolution of such

ambiguities in favor of arbitration, the court read the arbitration agreement to

permit arbitration of a punitive damages claim and it ordered enforcement of the

arbitrator’s award of punitive damages notwithstanding New York’s law

precluding such an award. (Mastrobuono, supra, 514 U.S. at pp. 62-64.)

Mastrobuono, which Broughton did not consider or even cite, undermines

Broughton’s analysis and conclusion in several critical respects. First, it directly

contradicts Broughton’s statement that the high court “ha[d] never directly decided

whether a legislature may restrict a private arbitration agreement when it

inherently conflicts with a public statutory purpose that transcends private

interests.” (Broughton, supra, 21 Cal.4th at p. 1083.) Second, it directly refutes

Broughton’s view that arbitration of CLRA injunction requests is impermissible

because of the need for continuing judicial supervision of CLRA injunctions.

(Broughton, supra, 21 Cal.4th at p. 1081.) Finally, and perhaps most importantly,

Mastrobuono directly refutes the fundamental premise of Broughton’s analysis:

that the high court cases leave states free to prohibit arbitration of a state remedy

if “the primary purpose and effect of” that remedy is to protect the public, “not to

compensate for an individual wrong.” (Broughton, supra, 21 Cal.4th at p. 1077.)

In the high court’s view, “by definition,” the purpose of punitive damages is “not

. . . to compensate the injured party, but rather to punish the tortfeasor” (Newport

v. Fact Concerts, Inc. (1981) 453 U.S. 247, 266) and to “ ‘protect[] the public by

[deterring] the defendant and others from doing such wrong in the future.’

[Citation.]” (Pacific Mutual Life Insurance Co. v. Haslip (1991) 499 U.S. 1, 19.)

Given the court’s view that the purpose of punitive damages is to protect the

13



public and not to compensate the victim in any sense, Mastrobuono’s invalidation

of New York’s rule against arbitration of punitive damages clearly established that

the FAA preempts state laws prohibiting arbitration of such public,

noncompensatory remedies.

The majority errs in suggesting that Broughton can be reconciled with

Mastrobuono because punitive damages are different from public injunctions in

some relevant sense. (Maj. opn., ante, at pp. 9-10, fn. 1.) Consistent with the high

court’s view, we have explained that the “purpose” of a punitive damages award

“is a purely public one”—“to punish wrongdoing and thereby to protect [the

public] from future misconduct, either by the same defendant or other potential

wrongdoers. [Citation.]” (Adams v. Murakami (1991) 54 Cal.3d 105, 110, fn.

omitted (Adams).) Thus, under existing California law, punitive damages have the

same “primary purpose and effect” that, according to Broughton, public

injunctions have: “not to compensate for an individual wrong but to prohibit and

enjoin conduct injurious to the general public.” (Broughton, supra, 21 Cal.4th at

p. 1077.) As the preceding quote demonstrates, Broughton held that arbitrability

depends not, as the majority suggests, on whether a remedy “confer[s] a direct

benefit on the plaintiff[]” (maj. opn., ante, at pp. 9-10, fn. 1), but on whether “the

primary purpose and effect of” the remedy is “to compensate for an individual

wrong” or “to prohibit and enjoin conduct injurious to the general public.”

(Broughton, supra, 21 Cal.4th at p. 1077.) Applying this test, Broughton held that

CLRA requests for public injunctions are inarbitrable because such relief is

“designed for the protection of the general public.” (Broughton, supra, 21 Cal.4th

at p. 1083.) Broughton’s analysis and conclusion are clearly irreconcilable with

Mastrobuono, which held that requests for punitive damages are arbitrable even

though their sole purpose is to protect the public and not to compensate the victim

in any sense. Thus, that this case involves a request for injunctive relief rather

than punitive damages is not a valid basis for distinguishing Mastrobuono.

14



Indeed, as I later explain in more detail, the high court rejected this very

distinction in its post-Broughton decision in Waffle House.3

The majority’s attempt to distinguish Mastrobuono fails for an additional

reason. The majority suggests that regarding “ ‘judicial supervision’ ” in

arbitration, the New York rule at issue in Mastrobuono was premised on the

inadequacy of “judicial and appellate review,” whereas Broughton was premised

on the “monitoring, enforcement, and modification that is required of public

injunctions.” (Maj. opn., ante, at p. 9, fn. 1.) However, Broughton’s discussion of

this subject stressed the fact that “[a]rbitrators” are “unconstrained by judicial

review” and “are not necessarily bound by earlier decisions of other arbitrators in

the same case.” (Broughton, supra, 21 Cal.4th at p. 1081.) Thus, for several

reasons, the majority’s attempt to distinguish Mastrobuono is unpersuasive.


3

The majority also errs in asserting that punitive damages “are in principle

little different from . . . treble-damages antitrust awards.” (Maj. opn., ante, at p.
10, fn. 1.) According to the high court, the antitrust treble-damages provision “is
in essence a remedial provision.” (Brunswick Corp. v. Pueblo Bowl-O-Mat, Inc.
(1977) 429 U.S. 477, 485, italics added.) Congress “created” it “primarily as a
remedy for the victims
of antitrust violations.” (American Soc. of M. E.’s v.
Hydrolevel Corp.
(1982) 456 U.S. 556, 575, italics added.) Treble damages
“ ‘make the remedy meaningful by counter-balancing “the difficulty of
maintaining a private suit” ’ under the antitrust laws. [Citation.]” (Ibid., italics
added.) Based on the fact that antitrust treble damages, unlike punitive damages,
“serve as a means . . . of compensating victims,” the high court has held that
limitations on recovery of punitive damages do not apply to recovery of antitrust
treble damages. (Id. at pp. 575-576, italics added.) Thus, the high court has
rejected the majority’s view that punitive damages and antitrust treble damages are
the same “in principle.” (Maj. opn., ante, at p. 10, fn. 1.) Our prior decisions also
reject the majority’s view; they distinguish between punitive damages, which
serve a “purely public” function (Adams, supra, 54 Cal.3d at p. 110), and antitrust
treble damages, which principally provide “private compensation” and only
“incidental[ly]” confer a “public benefit.” (Broughton, supra, 21 Cal.4th at p.
1080, fn. omitted, italics added.) New York decisions draw a similar distinction.
(Garrity, supra, 386 N.Y.S.2d at p. 833.)

15



In

Circuit City and Mastrobuono, the high court simply applied the general

constitutional rule regarding the supremacy of federal law specifically in the

arbitration context. The supremacy clause of the United States Constitution (U.S.

Const., art. VI, cl. 2) “invalidates all state laws that conflict or interfere with an

Act of Congress. [Citations.]” (Rose v. Arkansas State Police (1986) 479 U.S. 1,

3, italics added.) According to the high court, this rule applies regardless of the

magnitude or nature of the public policy the state law seeks to implement. “The

relative importance to the State of its own law is not material when there is a

conflict with a valid federal law, for the Framers of our [federal] Constitution

provided [in the supremacy clause] that the federal law must prevail. [Citation.]”

(Free v. Bland (1962) 369 U.S. 663, 666.) Thus, the proper “inquiry” is “whether

there is a conflict” between the state law and federal law, not the significance of

the state public policy at issue. (Ibid.; see also Fidelity Federal Sav. & Loan Assn.

v. De La Cuesta (1982) 458 U.S. 141, 153 [federal preemption under the

supremacy clause applies even though “real property law is a matter of special

concern to the States”].) Broughton’s reliance on the importance of the public

interest at stake when a plaintiff seeks a CLRA injunction is inconsistent with

these binding high court precedents and pronouncements. Regardless of the

state’s interest, a “state statute [that] authorizes the precise conduct that Congress

sought to prohibit . . . is repugnant to the [s]upremacy [c]lause.” (Rose v.

Arkansas State Police, supra, 479 U.S. at p. 4.) Thus, under Broughton, the

CLRA is repugnant to the supremacy clause—and is therefore invalid—insofar as

it authorizes California courts to do precisely what the FAA prohibits: invalidate

FAA-governed agreements to arbitrate requests for CLRA injunctions on grounds

other than those that exist at law or in equity for the revocation of any contract. In

short, Mastrobuono and the high court’s post-Broughton decision in Circuit City,

consistent with and following the high court’s supremacy clause jurisprudence,

16



refute a foundational assumption of Broughton’s analysis: that states may create

FAA exceptions for public policy reasons.

Indeed,

Mastrobuono takes on increased importance with respect to this

issue in light of the high court’s second relevant post-Broughton decision in Waffle

House, which held that under the FAA, there is no difference in terms of

arbitrability between requests for public injunctive relief and requests for

compensatory or punitive damages. In Waffle House, the Equal Employment

Opportunity Commission (EEOC) filed a discrimination action under the

Americans With Disabilities Act (ADA) “both in the public interest and on behalf

of” the specific victim of the discrimination, who had signed an arbitration

agreement with the defendant. (Waffle House, supra, 534 U.S. at p. 284.) The

complaint requested “injunctive relief to ‘eradicate the effects of [the defendant’s]

past and present unlawful employment practices’ ” and “specific relief designed to

make [the victim] whole, including backpay, . . . compensatory damages, and . . .

punitive damages . . . .” (Id. at pp. 283-284.) The Court of Appeals held that the

victim’s arbitration agreement “precluded [the EEOC] from seeking victim-

specific relief in court,” but not from seeking “ ‘large-scale injunctive relief.’ ”

(Id. at p. 284.) In so “distinguish[ing] between injunctive and victim-specific

relief,” the Court of Appeals concluded that “the EEOC is barred from obtaining

the latter because any public interest served when the EEOC pursues ‘make

whole’ relief is outweighed by the policy goals favoring arbitration.” (Id. at p.

290.) However, the Court of Appeals reasoned, “when the EEOC seeks broad

injunctive relief, . . . the public interest overcome[s] the goals underpinning the

FAA.” (Ibid., fn. omitted.)

The high court in Waffle House held that under the FAA, a distinction in

terms of arbitrability between requests for broad, large-scale injunctive relief to

protect the public and requests for monetary relief, including punitive damages, is

invalid. (Waffle House, supra, 534 U.S. at pp. 294-296.) The court explained that

17



this distinction does not serve “its avowed purpose of preserving the EEOC’s

public function while favoring arbitration. For that purpose, the category of

victim-specific relief is both overinclusive and underinclusive. For example, it is

overinclusive because . . . punitive damages . . . serve an obvious public function

in deterring future violations. [Citations.] Punitive damages may often have a

greater impact on the behavior of other employers than the threat of an injunction,

yet the EEOC is precluded from seeking this form of relief under the Court of

Appeals’ compromise scheme. And, it is underinclusive because injunctive relief,

although seemingly not ‘victim-specific,’ can be seen as more closely tied to the

employees’ injury than to any public interest.” (Id. at pp. 294-295.) “ ‘While

injunctive relief may appear more “broad based,” it nonetheless is redress for

individuals.’ ” (Id. at p. 295.) Thus, the court held, “if the [FAA’s] policy

favoring arbitration trumps the plain language of Title VII and the contract, the

EEOC should be barred from pursuing any claim outside the arbitral forum. If

not, then the statutory language is clear; the EEOC has the authority to pursue

victim-specific relief regardless of the forum that the employer and employee have

chosen to resolve their disputes.” (Ibid.) The high court ultimately held that

because the EEOC was not a party to the arbitration agreement, it could pursue an

action in court for both injunctive relief and victim-specific, monetary relief. (Id.

at p. 296.)

The high court’s post-Broughton decision in Waffle House requires that we

overrule Broughton as being inconsistent with binding high court precedent. As I

have explained, Broughton held that CLRA requests for injunctive relief are not

arbitrable because the “purpose” of such relief is “to remedy a public wrong” and

to protect “the general public,” not to “compensat[e]” the plaintiff who pursues the

CLRA claim. (Broughton, supra, 21 Cal.4th at p. 1080.) In Waffle House, the

high court rejected this analysis, explaining that even large-scale requests for

public “injunctive relief . . . can be seen as more closely tied to the [victim’s]

18



injury than to any public interest” and “ ‘is redress for individuals.’ ” (Waffle

House, supra, 534 U.S. at p. 295.) The high court also explained that in terms of

public protection, “[p]unitive damages may often have a greater impact on” a

defendant’s “behavior . . . than the threat of an injunction . . . .” (Ibid.) This

statement, in light of Mastrobuono’s holding that the FAA requires enforcement of

agreements to arbitrate requests for punitive damages notwithstanding a state law

precluding such arbitration (Mastrobuono, supra, 514 U.S. at pp. 53-58),

contradicts Broughton’s conclusion that we may base an FAA exception for

CLRA injunctive relief on the public nature of such relief. As I have also

explained, Broughton held that although the FAA requires enforcement of

agreements to arbitrate requests for monetary relief, it does not require

enforcement of agreements to arbitrate requests for injunctive relief designed to

protect the public. The high court in Waffle House rejected this approach as well,

holding that the precise distinction Broughton drew—between large-scale requests

for injunctive relief to protect the public and requests for victim-specific, monetary

relief—is invalid under the FAA, and that as a matter of federal law, the FAA

requires courts to enforce an agreement to arbitrate requests for injunctive relief,

even if that relief is designed principally to protect the public. (Waffle House,

supra, 534 U.S. at pp. 294-296.) Thus, Waffle House requires that we overrule

Broughton and hold that federal law requires enforcement of agreements to

arbitrate CLRA requests for injunctive relief.

The majority’s discussion of Waffle House completely misses the point of

that decision. In Waffle House, the high court did not, as the majority suggests,

base its decision on the extent to which the EEOC “act[s] . . . on behalf of the

public.” (Maj. opn., ante, at p. 20, fn. 6.) In fact, the high court found that the

lower federal court had erred in focusing on precisely this factor. (Waffle House,

supra, 534 U.S. at pp. 290-296.) Instead, the high court held that because the

FAA “ ‘does not require parties to arbitrate when they have not agreed to do so,’ ”

19



the determinative issue is simply whether the EEOC “is a party to the contract”

containing the arbitration provision. (Waffle House, supra, 534 U.S. at pp. 293-

294.) If not, then the EEOC has statutory authority to seek in court both large-

scale injunctive relief to protect the public and damages. (Id. at p. 294.) However,

if the EEOC has agreed to arbitration, then it must arbitrate all of its claims—

including any request for large-scale, public injunctive relief—and is “barred from

pursuing any claim outside the arbitral forum.” (Id. at p. 295, italics added.) In

the latter situation, in terms of arbitrability, no “line [may be] drawn . . . between

injunctive and victim-specific relief.” (Id. at p. 294.) Thus, Waffle House

establishes that contrary to Broughton, consumers, like Cruz, who have agreed to

arbitration must arbitrate all of their claims, including requests for so-called public

injunctions.

While the high court’s post-Broughton decisions in Circuit City and Waffle

House undermine one of Broughton’s fundamental premises—that states may

decide that injunctive relief is somehow different from monetary damages for

purposes of applying the FAA—the high court’s third relevant post-Broughton

decision in Green Tree undermines Broughton’s other fundamental premise: its

assumption that “private arbitration” has several “institutional shortcomings” that

render it inherently unsuitable for resolving requests for “public injunctions.”

(Broughton, supra, 21 Cal.4th at p. 1081.) In Green Tree, the plaintiff argued that

the arbitration agreement she signed left her “unable to vindicate her statutory

rights in arbitration”— and was therefore unenforceable—because its “silence

with respect to [payment of] costs and fees create[d] a ‘risk’ that she [would] be

required to bear prohibitive arbitration costs if she pursue[d] her claims in an

arbitral forum.” (Green Tree, supra, 531 U.S. at p. 90.) The high court disagreed,

finding that the agreement’s mere “silence on the subject” of fees was “alone . . .

insufficient to render it unenforceable.” (Id. at p. 91.) Instead, the court held, “a

party seek[ing] to invalidate an arbitration agreement on the ground that

20



arbitration would be prohibitively expensive . . . bears the burden of showing the

likelihood of incurring such costs.” (Id. at p. 92.) In reaching this conclusion, the

court acknowledged that “the existence of large arbitration costs could preclude a

litigant . . . from effectively vindicating her federal statutory rights in the arbitral

forum.” (Id. at p. 90.) However, the court held, absent evidence in “[t]he record

on this question, “[t]he ‘risk’ that [a plaintiff] will be saddled with prohibitive

costs is too speculative to justify the invalidation of an arbitration agreement.”

(Id. at p. 91.) “To invalidate the agreement on that [speculative] basis,” the court

explained, “would undermine the ‘liberal federal policy favoring arbitration

agreements,’ [citation]” and would “conflict with” the court’s “prior holdings that

the party resisting arbitration bears the burden of proving that the claims at issue

are unsuitable for arbitration.” (Ibid.) Thus, the court held, courts may not justify

invalidating arbitration agreements with “generalized attacks on arbitration that

rest,” not on evidence in the record, but “on ‘suspicion of arbitration as a method

of weakening the protections afforded in the substantive law to would-be

complainants.’ [Citation.]” (Id. at pp. 89-90.)

Broughton’s analysis is fundamentally inconsistent with the high court’s

subsequent decision in Green Tree. As I have explained, in invalidating

agreements to arbitrate CLRA requests for injunctive relief, Broughton asserted

that several “institutional shortcomings” of arbitration render it inherently

unsuitable for resolving requests for “public injunctions.” (Broughton, supra, 21

Cal.4th at p. 1081.) However, Broughton cited no evidence—in the record or

otherwise—or judicially noticeable facts to establish, or even support, this

assertion. Nor does the majority here cite any such evidence. Nor did the plaintiff

in Broughton or Cruz in this case offer any evidence on this question; under Green

Tree, it was their burden, as the parties seeking to invalidate the arbitration

agreements, to offer such evidence. Thus, “[t]he ‘risk’ ” that arbitration’s so-

called institutional shortcomings render it less effective than court proceedings for

21



dealing with public injunctions is completely “speculative” and insufficient “to

justify the invalidation of an arbitration agreement” requiring arbitration of CLRA

requests for injunctive relief. (Green Tree, supra, 531 U.S. at p. 91.) Indeed, the

very existence of those shortcomings is completely speculative. In short,

Broughton’s holding regarding arbitration of CLRA injunction requests rests on

the very “generalized” and unproven “ ‘suspicion of arbitration’ ” that Green Tree

holds may not be a basis for invalidating an arbitration agreement. (Green Tree,

supra, 531 U.S. at p. 89.) As the high court stated in Green Tree, “[t]o invalidate

[arbitration] agreement[s] on [such a speculative] basis . . . undermine[s] the

‘liberal federal policy favoring arbitration agreements.’ [Citation.]” (Green Tree,

supra, 531 U.S. at p. 91.) Thus, Green Tree and the high court’s other relevant

post-Broughton decisions require that we overrule Broughton insofar as it

invalidates agreements to arbitrate CLRA injunction requests, and that we hold

that all of Cruz’s claims are arbitrable.

III. EXTENDING BROUGHTON TO UCL CLAIMS EVISCERATES THE STRONG

PUBLIC POLICY FAVORING ENFORCEMENT OF ARBITRATION AGREEMENTS.


As

Broughton recognized, the FAA is a “federal statutory mandate” that

establishes a “strong public policy in favor of enforcing arbitration agreements.”

(Broughton, supra, 21 Cal.4th at p. 1073.) “Section 2 [of the FAA] is a

congressional declaration of a liberal federal policy favoring arbitration

agreements . . . .” (Moses H. Cone Hospital v. Mercury Constr. Corp. (1983) 460

U.S. 1, 24.) It “create[s] a body of federal substantive law of arbitrability,

applicable to any arbitration agreement within the coverage of the [FAA].” (Ibid.)

“[Q]uestions of arbitrability must be addressed with a healthy regard for [this]

federal policy favoring arbitration. . . . The [FAA] establishes that, as a matter of

federal law, any doubts concerning the scope of arbitrable issues should be

resolved in favor of arbitration,” whatever the question at hand. (Id. at pp. 24-25.)

22



As

Broughton also recognized, “California has a similar statute [citation]

and a similar policy in favor of arbitration. [Citation.]” (Broughton, supra, 21

Cal.4th at p. 1074.) Code of Civil Procedure section 1281 provides that written

arbitration agreements are “valid, enforceable and irrevocable, save upon such

grounds as exist for the revocation of any contract.” This section establishes the

“fundamental policy” of California’s arbitration scheme: “that arbitration

agreements will be enforced in accordance with their terms.” (Vandenberg v.

Superior Court (1999) 21 Cal.4th 815, 836, fn. 10.) Through the statute’s

enactment, “the Legislature . . . expressed a ‘strong public policy in favor of

arbitration as a speedy and relatively inexpensive means of dispute resolution.’

[Citations.]” (Moncharsh v. Heily & Blase (1992) 3 Cal.4th 1, 9.) As we

explained more than 85 years ago, “[t]he policy of the law in recognizing

arbitration agreements and in providing by statute for their enforcement is to

encourage persons who wish to avoid delays incident to a civil action to obtain an

adjustment of their differences by a tribunal of their own choosing.” (Utah Const.

Co. v. Western Pac. Ry. Co. (1916) 174 Cal. 156, 159.) Thus, California law, like

federal law, establishes “a presumption in favor of arbitrability.” (Engalla v.

Permanente Medical Group, Inc. (1997) 15 Cal.4th 951, 971.)

In

extending

Broughton to hold that UCL claims for injunctive relief are

not arbitrable, the majority guts the strong federal and state public policy favoring

enforcement of arbitration agreements. As we have explained, the UCL’s “scope

is broad” and “[i]ts coverage is ‘sweeping, embracing “ ‘anything that can

properly be called a business practice and that at the same time is forbidden by

law.’ ” ’ [Citations.]” (Cel-Tech Communications, Inc. v. Los Angeles Cellular

Telephone Co. (1999) 20 Cal.4th 163, 180.) In proscribing “any unlawful . . .

business act or practice,” Business and Professions Code section 17200

“ ‘ “borrows” violations of other laws and treats these violations, when committed

pursuant to a business activity, as unlawful practices independently actionable

23



under [the UCL] and subject to the distinct remedies provided thereunder.’ ”

(Farmers Ins. Exchange v. Superior Court (1992) 2 Cal.4th 377, 383, italics

added.) In other words, “[a]n unlawful act in the business context is, by definition,

an action of unfair competition” that may support a UCL action. (Stop Youth

Addiction, Inc. v. Lucky Stores, Inc. (1998) 17 Cal.4th 553, 579 (conc. opn. of

Baxter, J.), italics added.) Of course, because arbitration clauses are contractual,

every arbitrable dispute will, by definition, involve business activity and acts in the

business context. Thus, under the majority’s holding, in every case where the

parties have signed an arbitration agreement, the plaintiff can frustrate the

defendant’s contractual right to the benefits of an arbitral, rather than a judicial,

forum—which both the high court and this court have recognized—simply by

alleging a claim under the UCL and requesting injunctive relief. Thus, the

majority’s statutory construction guts the strong public policy favoring

enforcement of arbitration agreements that both the California Legislature and the

United States Congress have established by statute. It also does precisely what the

high court has held states may not do: “wholly eviscerate Congressional intent [in

passing the FAA] to place arbitration agreements ‘upon the same footing as other

contracts’ [citation], simply by passing statutes” that make certain arbitration

agreements void as a matter of state public policy. (Southland, supra, 465 U.S. at

p. 16, fn. 11.)

More specifically, because a UCL action may be based on a violation of

other laws, the majority’s holding will enable plaintiffs—through artful

pleading—to obtain judicial determination of claims that they agreed to arbitrate

and that the United States Supreme Court has expressly held to be arbitrable. In

Southland, the high court held that where the FAA applies, claims under the

California Franchise Investment Law are arbitrable notwithstanding a California

statute prohibiting arbitration of such claims. (Southland, supra, 465 U.S. at p.

16.) Similarly, in Perry, the high court held that where the FAA applies, claims

24



under California law for unpaid wages are arbitrable notwithstanding a California

statute prohibiting arbitration of such claims. (Perry, supra, 482 U.S. at pp. 489-

491.) Of course, a plaintiff may easily plead a violation of either our Franchise

Investment Law or our wage payment statutes as a violation of the UCL. Under

the majority’s conclusion, by doing so, a plaintiff can frustrate the defendant’s

contractual right to an arbitral, rather than judicial, forum for claims under the

Franchise Investment Law and our wage payment statutes, despite the high court’s

binding and express holdings in Southland and Perry that the FAA requires

enforcement of agreements to arbitrate these claims.4 Indeed, the majority’s

conclusion vitiates numerous other high court holdings in precisely the same

manner. The high court has held that the FAA requires enforcement of

agreements to arbitrate claims under the federal Age Discrimination in

Employment Act of 1967, the Sherman Act, the Securities Exchange Act of 1934,


4

In reaching its conclusion in Southland, the high court expressly rejected

the argument that the FAA allows states, in addition to Congress, to enact “public
policy” limits on enforcing arbitration agreements subject to the FAA and to
override agreements to arbitrate state-law disputes that “a state legislature . . . has
decided should be left to judicial enforcement.’ ” (Southland, supra, 465 U.S. at
p. 21 (dis. opn. of Stevens, J.).) Similarly, in reaching its conclusion in Perry, the
high court expressly rejected the argument that the FAA allows “state
legislatures,” like Congress, “to limit or preclude waiver of a judicial forum” for
reasons of “ ‘public policy.’ ” (Perry, supra, 482 U.S. at p. 495 (dis. opn. of
O’Connor, J.).) In rejecting these arguments, the high court in both cases held that
there are “only two limitations on the enforceability of arbitration provisions
governed by the [FAA]: they must be part of a written maritime contract or a
contract ‘evidencing a transaction involving commerce’ and such clauses may be
revoked upon ‘grounds as exist at law or in equity for the revocation of any
contract.’ ” (Southland, supra, 465 U.S. at pp. 10-11, fn. omitted, italics added;
see also Perry, supra, 482 U.S. at p. 489.) According to the court, “ ‘nothing in
the [FAA] indicat[es] that the broad principle of enforceability is subject to any
additional limitations under state law.’ ” (Id. at pp. 489-490, italics added; see
also Southland, supra, 465 U.S. at p 11.)


25



the Racketeer Influenced and Corrupt Organizations Act, and the Securities Act of

1933. (Gilmer, supra, 500 U.S. at pp. 27-28.) However, contrary to these binding

holdings, because a violation of any of these federal statutes is also a violation of

the UCL, the majority’s conclusion enables a plaintiff to frustrate the defendant’s

contractual right to the benefits of an arbitral, rather than judicial, forum for these

arbitrable federal claims simply by alleging them as violations of the UCL and

requesting injunctive relief.5

Finally, given the extremely broad standing provisions applicable to claims

under the UCL and Business and Professions Code section 17500, the majority

vitiates these binding high court precedents and sacrifices the strong public policy

favoring enforcement of arbitration agreements without justification. As the

majority acknowledges (maj. opn., ante, at p. 13), Business and Professions Code

section 17204 provides in part that UCL actions for injunctive relief “shall be

prosecuted” by the Attorney General of California, “any district attorney,”

specified “county counsel,” “city prosecutor[s]” and “city attorney[s],” “or . . .

any person acting for the interests of . . . the general public.” (Bus. & Prof. Code,

§ 17204, italics added.) Under our prior construction of this provision, “members

of the public” other than a specific victim “also have standing to pursue unfair

competition claims,” so “the policy underlying the unfair competition statute can

be vindicated [in court] by multiple parties” even if the specific victim has signed

an arbitration agreement and is required to honor that agreement. (Rubin v. Green

(1993) 4 Cal.4th 1187, 1204.) A similar standing provision applies to actions for


5

The majority’s statement that “a stay is generally in order” when a plaintiff

pleads both arbitrable and inarbitrable claims (maj. opn., ante, at p. 21) offers little
solace. Instead, it simply highlights the fact that the majority’s holding deprives
defendants of their contractual right to the benefits of an arbitral, rather than a
judicial, forum. Under the majority’s holding, defendants may have to proceed in
both fora.

26



injunctive relief under Business and Professions Code section 17500. (Bus. &

Prof. Code, § 17535.) Given these broad standing provisions, and given that a

violation of the CLRA also constitutes a violation of the UCL, we need not

eviscerate the public policy strongly favoring enforcement of arbitration

agreements in order to protect the public or to vindicate the public interest in

enforcement of these statutes. Here, we need not let Cruz out of his arbitration

agreement so he can proceed in court as a private attorney general, when the

Attorney General himself, and any member of the general public who has not

signed an arbitration agreement, can play that role. Accordingly, I dissent from

the majority’s conclusion that Cruz’s requests for injunctive relief are not

arbitrable.

CHIN, J.

WE CONCUR:

BAXTER, J.
BROWN, J.

27



See next page for addresses and telephone numbers for counsel who argued in Supreme Court.

Name of Opinion Cruz v. PacifiCare Health Systems, Inc.
__________________________________________________________________________________

Unpublished Opinion
Original Appeal
Original Proceeding
Review Granted
XXX 91 Cal.App.4th 1179
Rehearing Granted
__________________________________________________________________________________

Opinion No.
S101003
Date Filed: April 24, 2003
__________________________________________________________________________________

Court:
Superior
County: San Francisco
Judge: David A. Garcia
__________________________________________________________________________________

Attorneys for Appellant:

Cooley Godward, Martin S. Schenker, William E. Grauer, Christopher R. J. Pace and James V. Fazio III for
Defendants and Appellants.

Fred Main; Wiggin & Dana, Mark R. Kravitz and Jonathan Freiman for California Chamber of Commerce
as Amicus Curiae on behalf of Defendants and Appellants.

Epstein Becker & Green, William A. Helvestine and Michael Horan for American Association of Health
Plans and California Association of Health Plans as Amici Curiae on behalf of Defendants and Appellants.

McDermott, Will & Emery, Elizabeth D. Mann, Michael L. Meeks and Sarah A. Sommer for American
Specialty Health Plans of California, Inc., and American Specialty Health Networks, Inc., as Amici Curiae
on behalf of Defendants and Appellants.

Severson & Werson and William L. Stern for California Bankers Association, Securities Industry
Association, California Financial Services Association and American Financial Services Association as
Amici Curiae on behalf of Defendants and Appellants.

Gibson, Dunn & Crutcher, Gail E. Lees and Mark A. Perry for Aetna Health, AT&T Wireless Services,
Cingular Wireless, Sprint and Verizon Wireless as Amici Curiae on behalf of Defendants and Appellants.
__________________________________________________________________________________

Attorneys for Respondent:

The Furth Firm, Frederick P. Furth, Michael P. Lehmann and Ben Furth for Plaintiffs and Respondents.

Bill Lockyer, Attorney General, Richard M. Frank, Chief Assistant Attorney General, Herschel T. Elkins,
Assistant Attorney General, Ronald A. Reiter and Michele R. Van Gelderen, Deputy Attorneys General, as
Amici Curiae on behalf of Plaintiffs and Respondents.




1



Robinson, Calcagnie & Robinson, Sharon J. Arkin; The Sturdevant Law Firm, James C. Sturdevant; Paul
Bland; Deborah M. Zuckerman and Stacy J. Canan for Trial Lawyers for Public Justice, AARP, National
Association of Consumer Advocates and Consumer Attorneys of California as Amici Curiae on behalf of
Plaintiffs and Respondents.

2







Counsel who argued in Supreme Court (not intended for publication with opinion):

William E. Grauer
Cooley Godward
4401 Eastgate Mall
San Diego, CA 92121-1909
(858) 550-6000

Michael P. Lehmann
The Furth Firm
201 Sansome Street. Suite 1000
San Francisco, CA 94104
(415) 433-2070


3

Opinion Information
Date:Docket Number:
Thu, 04/24/2003S101003

Parties
1Pacificare Health Systems Inc. (Defendant and Appellant)
Represented by William E. Grauer
COOLEY GODWARD LLP
4401 Eastgate Mall
San Diego, CA

2Pacificare Health Systems Inc. (Defendant and Appellant)
Represented by Christophe Rebel Jude Pace
Cooley Godward LLP
4401 Eastgate Mall
San Diego, CA

3Pacificare Health Systems Inc. (Defendant and Appellant)
Represented by Martin Stuart Schenker
COOLEY GODWARD LLP
One Maritime Plaza, 20th Floor
San Francisco, CA

4Cruz, Jose E. (Plaintiff and Respondent)
Represented by Ben Stearman Furth
The Furth Firm
201 Sansome Street, Suite 1000
San Francisco, CA

5Cruz, Jose E. (Plaintiff and Respondent)
Represented by Frederick P. Furth
The Furth Firm
201 Sansome Street, Suite 1000
San Francisco, CA

6Cruz, Jose E. (Plaintiff and Respondent)
Represented by Michael Paul Lehmann
Furth,Fahrner,Bluemle,Et Al
201 Sansome Street, Suite 1000
San Francisco, CA

7California Chamber Of Commerce (Amicus curiae)
Wiggin & Dana, LLP
One Century Tower, P.O. Box 1832
New Haven, CT 06508

Represented by William L. Stern
Severson & Werson
One Embarcadero, 26Th Floor
San Francisco, CA

8Aetna Health Of California (Amicus curiae)
Represented by Gail E. Lees
Gibson, Dunn & Crutcher LLP
333 South Grand Avenue
Los Angeles, CA

9Aetna Health Of California (Amicus curiae)
Represented by Mark A. Perry
GIBSON DUNN & CRUTCHER LLP
One Montgomery Street
San Francisco, CA

10At&T Wireless Services, Inc. (Amicus curiae)
Represented by Gail E. Lees
Gibson, Dunn & Crutcher LLP
333 South Grand Avenue
Los Angeles, CA

11At&T Wireless Services, Inc. (Amicus curiae)
Represented by Mark A. Perry
GIBSON DUNN & CRUTCHER LLP
One Montgomery Street
San Francisco, CA

12Cingular Wireless (Amicus curiae)
Represented by Gail E. Lees
Gibson, Dunn & Crutcher LLP
333 South Grand Avenue
Los Angeles, CA

13Trial Lawyers For Public Justice (Amicus curiae)
Represented by James C. Sturdevant
The Sturdevant Law Firm
475 Sansome Street, Suite 1750
San Francisco, CA

14American Association Of Retired Persons (Amicus curiae)
attn: Deborah M. Zuckerman
601 "E" Street, N.W.
Washington, DC 20049

Represented by Sharon J. Arkin
ROBINSON, CALCAGNIE & ROBINSON
620 Newport Center Drive, 7th Floor
Newport Beach, CA

15Lockyer, Bill (Amicus curiae)
Represented by Michele Robin Vangelderen
Office of the Attorney General
300 South Spring Street
Los Angeles, CA

16Horvitz & Levy (Opinion Modification Requestor)
Represented by Lisa Perrochet
Horvitz & Levy
15760 Ventura Blvd #1800
Encino, CA


Disposition
Apr 24 2003Opinion: Affirmed in part/reversed in part

Dockets
Sep 28 2001Petition for review filed
  Appellants Pacificare Health Systems, Inc. et al
Sep 28 2001Record requested
 
Oct 3 2001Received Court of Appeal record
  file jacket/loose briefs/accordian file
Oct 3 2001Answer to petition for review filed
  by counsel for respondent Jose E. Cruz
Oct 4 2001Received:
  From Cooley Godward LLP additional proof of service on the Office of the District Attorney of S.F. of the petition for review.
Oct 16 2001Request for Depublication (petition/rev. pending)
  Zuetel & Torigan as counsel for CIGNA HealthCare of California, Inc.
Oct 17 2001Opposition filed
  by The Furth Firm on behalf of respondent Jose Cruz to the depub request of CIGNA Health Care of California, Inc. (See letter dated 10/16/2001)
Oct 19 2001Received letter from:
  The Further Firm [respondent Cruz] dated 10/18/2001 in answer to the 14(b) letters.
Oct 26 2001Opposition filed
  by the Attorney General to depub request of CIGNA Health Care of California, Inc.
Oct 26 2001Filed letter from:
  Respondent in response to the letter brief of american Specialty Health Plans of California, Inc. and American Specialty Health Networks.
Oct 31 2001Letter sent to:
  counsel enclosing Grant order and the "Certification of Interested Entities or Persons" form.
Oct 31 2001Petition for Review Granted (civil case)
  Votes: George, C. J., Kennard, Baxter, Werdegar, Chin, Brown, JJS.
Nov 6 2001Certification of interested entities or persons filed
  by The Furth Firm
Nov 14 2001Certification of interested entities or persons filed
  by Cooley Godward LLP on behalf of Appellants Pacificare Health Systems, Inc. et al.
Nov 30 2001Opening brief on the merits filed
  Appellants Pacificare Health Systems, Inc. and Pacificare of California, Inc. (filed in San Diego)
Dec 26 2001Answer brief on the merits filed
  by Respondent Jose E. Cruz
Jan 9 2002Received letter from:
  William E. Grauer, Cooley, Godward LLP , [ Appellant Pacificare ], dated 1/4/2002, advising of longstandng, pre-paid, non-refundable trip to Europe with family from June 6, 2002 to June 18, 2002, and requesting that argument not be set during that time.
Jan 15 2002Reply brief filed (case fully briefed)
  by appellants Pacificare Health Systems, Inc. et al.
Jan 22 2002Received letter from:
  Michael P. Lehmann [respondent Cruz] dated 1/18/2002 re pre-paid, non-refundable trip to Italy with family from 3/28/2002 to 4/8/2002. Counsel requests that argument not be set during that time.
Feb 8 2002Received application to file amicus curiae brief; with brief
  California Chamber of Commerce, et al. in support of appellants.
Feb 8 2002Application to appear as counsel pro hac vice (granted case)
  Application to appear as counsel pro hac vice on behalf of amicus curiae application of Caifornia Chamber of Commerce.
Feb 13 2002Application to appear as counsel pro hac vice granted
  Mark R. Kravitz of the State of Connecticut to appear as counsel pro hac vice on behalf of amicus curiae California Chamber of Commerce (see CRC, rule 983).
Feb 13 2002Permission to file amicus curiae brief granted
  California Chamber of Commerce, California Bankers Association, et al., in support of appellants. Answer by any party due within twenty (20) days of filing of the brief.
Feb 13 2002Amicus Curiae Brief filed by:
  California Chamber of Commerce, California Bankers Association et al. in support of appellants.
Feb 14 2002Received application to file amicus curiae brief; with brief
  by Aetna Health, AT&T Wireless Services, Cingular Wireless, Sprint and Verizon Wireless in support of appellants.
Feb 14 2002Received application to file amicus curiae brief; with brief
  by Trial Lawyers for Public Justice, AARP, National Association of Consumer Advocates, and Consumer Attorneys of California in support of respondent
Feb 14 2002Received application to file amicus curiae brief; with brief
  Atty. Gen'l. in support of resp., Jose Cruz
Feb 14 2002Amicus Curiae Brief filed by:
  Attorney General in support of respondent
Feb 22 2002Permission to file amicus curiae brief granted
  Aetna Health, AT&T Wireless Services, Cingular Wireless, Sprint and Verizon Wireless in support of appellants. Answer by any party due within 20 days of the filing of the brief.
Feb 22 2002Amicus Curiae Brief filed by:
  Aetna Health, AT&T Wireless Services, Cingular Wireless, Spring and Verizon Wireless in support of appellants.
Feb 22 2002Permission to file amicus curiae brief granted
  Trial Lawyers for Public Justice, AARP, National Association of Consumer Advocates, Consumer Attorneys of California in support of respondent. Answer by any party due within 20 days of the filing of the brief.
Feb 22 2002Amicus Curiae Brief filed by:
  Trial Lawyers for Public Justice, AARP, National Association of Consumer Advocates, Consumer Attorneys of California in support of respondent.
Feb 28 2002Response to amicus curiae brief filed
  Respondent's Joint Reply to Amici Curiae Briefs of Trade Associations and of Aetna Health, AT&T Wireless Services, Cingular Wireles, Sprint, and Verizon Wireless.
Mar 4 2002Response to amicus curiae brief filed
  by appellants to amicus brief of Trial Lawyers for Public Justice, et al.
Mar 6 2002Response to amicus curiae brief filed
  Petitioners' Answer to the Amicus Curiae Brief of the Attorney General of California
Mar 18 2002Request for judicial notice filed (in non-AA proceeding)
  by attorneys for respondent [Cruz] with supporting memorandum, declaration and proposed order (O+8)
Mar 28 2002Opposition filed
  Appellants' [Pacificare] to Motion to Take Judicial Notice
Apr 12 2002Received:
  Appellants' Notice of Erratum to Answer to Brief of the Attorney General of California
May 1 2002Received document entitled:
  Petitoiners' Unopposed Motion for Enlargement of Oral Argument Time to Allow Amici Curiae to Present Oral Argument
Sep 27 2002Received letter from:
  William E. Grauer, Cooley Godward LLP, lead counsel for Appellant Pacificare Health, dated 9/24/2002, has two prepaid, non-refundable trips with family: (1) January 25, 2003 to February 4, 2003; and (2) from June 13, 2003 to June 23, 2003.
Dec 9 2002Received letter from:
  William Grauer requesting oral argument be scheduled 2 weeks after arguments in the United States Supreme Court, or sometime after mid-March, 2003.
Dec 11 2002Letter sent to:
  William Grauer and parties re Court will take no action at this time re oral arguments schedule. Request should be resubmitted after this case is set for arguments.
Jan 7 2003Case ordered on calendar
  2-4-03, 9am, Sacramento
Jan 9 2003Filed letter from:
  counsel for aplt Pacificare equesting continuance of oral argument.
Jan 13 2003Received letter from:
  Cooley Godward LLP dated 1-10-2003 re new authority from U.S.S.C. Howsam v. Dean Witter Reynolds, 537 U.S._____ (2002), No. 01-800, decided 12/10/2002.
Jan 15 2003Received letter from:
  The Furth Firm LLP, counsel for respondent, dated 1/14/2003, submitting attached copy of webpage printed from the AAA's website for consideration in connection with oral argument.
Jan 16 2003Received letter from:
  The Furth Firm dated January 15, 2003, re one more authority (attached), and was not cited by the parties in their briefs,
Jan 27 2003Received letter from:
  counsel for aplt PacifiCare, responding to the Jan. 14 letter of counsel for resp. Cruz
Jan 30 2003Request for judicial notice denied
  Respondent's request for judicial notice, filed March 18, 2002, is denied. Werdegar, J., was recused and did not participate.
Feb 4 2003Cause argued and submitted
 
Apr 24 2003Opinion filed: Affirmed in part, reversed in part
  and remanded. Majority Opinion by Moreno, J. -- joined by George, C. J., Kennard, J., *Reardon, J (Timothy A., Associate Justice, First Appellate District, Division Four, Assigned) Concurring and Dissenting Opinion by Baxter, J. Concurring and Dissenting Opinion by Chin, J. -- joined by Baxter and Brown, JJ.
May 7 2003Request for modification of opinion filed
  by law firm of Horvitz & Levy
May 8 2003Received letter from:
  firm of Milberg Weiss et al, dated May 7.
May 15 2003Received letter from:
  Cooley Godward LLP in response to the Milberg Weiss letter
May 21 2003Request for modification denied
  Werdegar, J., was recused and did not participate.
May 27 2003Remittitur issued (civil case)
 
May 27 2003Note:
  Two certified copies of the remittitur and the opinion were placed in the interdepartmental box of the First District Court of Appeal located on the front counter of the Su[reme Court Clerk's Office.
Jun 6 2003Received:
  Receipt for remittitur from CA1/Div. Two, signed for by Susan Graham, Deputy Clerk

Briefs
Nov 30 2001Opening brief on the merits filed
 
Dec 26 2001Answer brief on the merits filed
 
Jan 15 2002Reply brief filed (case fully briefed)
 
Feb 13 2002Amicus Curiae Brief filed by:
 
Feb 14 2002Amicus Curiae Brief filed by:
 
Feb 22 2002Amicus Curiae Brief filed by:
 
Feb 22 2002Amicus Curiae Brief filed by:
 
Feb 28 2002Response to amicus curiae brief filed
 
Mar 4 2002Response to amicus curiae brief filed
 
Mar 6 2002Response to amicus curiae brief filed
 
If you'd like to submit a brief document to be included for this opinion, please submit an e-mail to the SCOCAL website